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10AM - 7PM
711C East Main Street, Prattville
Mobile Phones
“I really love how the manager jay (Jaron) took his time and explained to me and my family about the add a line and gave detailed information about every phone he has . We definitely would love to switch over to cricket ? he was so kind and made me and my family feel welcomed and at home .”
“Itai was extremely helpful when my girlfriend and I had what seemed like a pretty complex task. Going into the store we knew that we needed a new plan and my girlfriend needed a new phone. After expressing what we wanted in a plan, Itai built the perfect plan for us and we both ended up leaving with new phones. Itai took a pretty challenging situation and made it very simple by being patient with us and approaching it one step at a time. I highly recommend Itai's service and would also highly recommend using this T-mobile location to get a new plan setup and get the best trade-in value for your phone.”
“My husband and I visited this Walmart supercenter looking for Sam’s Choice gluten-free bread. We took the last one on the shelf and asked an employee if she could see if there was any stored in the back. The employee got another employee named Andrew, who was most gracious to go to the back, since his computer was showing there was still 5 loaves available. When he came back, he apologized profusely that he could not find any more.
It is very rare for someone to go above and beyond, and I hope he will be recognized for the great service he provided. His smile was very engaging and was very personable.
Thank you, Andrew, for doing your very best. (I did try to call the store to put in a good word for him with the manager, but unfortunately, no one was available to answer the phone.)”
9:00 AM - 7:00 PM
165 Indian Lake Blvd, Hendersonville
Mobile Phones
“Today I had some great service at the Verizon store in Hendersonville, TN. Yesterday my phone fell from the chair and half my screen was black. I spent a half-hour with Trisha this morning and we figured out a plan, pricing, etc. I needed to leave but said I would return this afternoon with my phone and would also bring my daughter and her phone to get fixed. When I returned, Trisha was gone but Ponci was there. He worked with us for over 2 hours. I was so impressed with the patience and great customer service of both Trisha and Ponci. When we left, everything was done to our satisfaction. Ponci was supposed to leave at 5:00 but he stayed till 6:00 to help us finish. I am so thankful for all they did for us. Thank you so much Trisha and Ponci! I will definitely be back to work with you again.”
“Absolute best customer service I have ever had at a Verizon. Ask for Whittman. He was outstanding and didn't pressure us at all. He simply answered questions and helped. Two new phones. In and out in under an hour. Whittman clearly values your time and your best interest.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I'd give 6 stars if I could. The employees at AT&T on Indian Lake blvd are exceptional at their job! I've never been there what someone wasn't eager to help me. Their customer service is impeccable. 10 out of 10!!!”