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8AM - 4:30PM
S, 1222B Dickerson Rd, Goodlettsville
Hardware Stores
“Great old-style hardware store! They had exactly what I needed (a piece of plexiglass) in-stock and staff who could cut it to size while I waited. Try that at the big box stores. Not only were the staff able to fulfill my request, they greeted me when I came in, were extremely helpful with some other questions I had, and I got the feeling they were happy to be there. If you're in the Goodlettsville area and need a hardware store, this one will make you glad you stopped in!”
“They saved my daughter’s Halloween costume!!! She had an inflatable costume and stripped the screw and we couldn’t open the battery box. We came in looking to buy something to help us and Josh took her costume and removed the screw for us! We were 2 hours until her contest and he saved the night! 10/10 recommend!!! Thank you, Josh!”
7:30AM - 8PM
2620 Gallatin Pike, Nashville
Hardware Stores
“All the other stores I went to kept on saying they couldn’t help me, but Wilson was really nice and I am very grateful. I’ve never met anyone else who has me helped so much. Owner or manager, you should definitely give Wilson a bonus lol. I will definitely stop by again. Thank you.”
“Always friendly, always helpful!
EDIT: Still a fantastic store and fantastic staff! Great experience every time.
EDIT AGAIN!: Still FANTASTIC!!! Love everyone there! They are so happy to help and never give up till you are satisfied!”
“Found a great deal on an air compressor but needed a bit of assistance making sure we got all of the right connections/fittings/accessories. The manager, Bill, was a HUGE help and provided the degree of customer service that will keep me coming back to this location. Very happy with today’s experience. Thanks for loading the compressor too, Bill!”
“Called for some (several) prices and availability and was able to speak with Robert. He was extremely patience, polite and very helpful. I will definitely be asking for him every time I go into the store. He deserves some recognition! Customer service like that just doesn’t happen anymore! Way to go Robert!”
7AM - 4PM
808 Dickerson Pike, Nashville
Hardware Stores
“Business seems to be booming at Capital City this morning! John and the guys are hard at it. They've got just about anything you might need for your masonry projects. And for you concrete guys, well they have you covered too! Stop in and see them today!”
“The staff at Ferguson Plumbing Supply were extremely helpful, really going above and beyond to help us solve an unexpected problem we encountered while trying to renovate our mid-century bathroom (which still had all the original fixtures!) They were very knowledgeable and provided us with products we could buy through their company, making the process as smooth as possible for us. THANKS!”
“Great place, friendly employees and customers. My only issue is that the parking lot is too dark. At night. There are no lights by the entrance/exit to the road. So it's hard to see exactly where where to turn in, when you're turning into the parking lot at night, especially if you're coming from the opposite side of the road.”
“Great people always able to help better than Home Depot Lowe’s or Ace Hardware above and beyond Supporting my local business y’all are top notch in my book and have five stars thank you for everything you’ve done to help me get what I needed”
“There is a couple of parking on road that drivers can park overnight. After business hours and vehicles have left one truck can fit in parking lot. 18 wheelers must back in from the road. Only one dock. Respectful and courteous to drivers.”
“Danny and Jermaine DEDICATION is the word that described my last experience at the Home Depot. The wholeStore did a good job taking care of me but it was Two names that really had a MVP performance,.. Danny and Jermaine. I came back twice because I had the wrong measurements on wood cuts. What heavily impressed me was the patience and the teamwork displayed to take care of my needs. I now have a happier wife which will indeed make my life happier. I greatly appreciate both of you!”
“I've been doing all of my home renovation projects through this Home Depot and have always been treated kindly and respectfully. Don't agree with the star rating so I thought I'd help.”
“James at the rental center was the absolute best!!!! We rented multiple things for a complex project and he helped us every time get exactly what we need loaded up and was so helpful!!!! James is the best!!!!”
“Katie was so helpful at the customer service desk. I had issues with an online order and had to be accommodated in store. She was extremely helpful over the phone and I actually caught her as she was leaving work for the day and instead of rushing out the door she stayed to make sure I was taken care of. Always always appreciate friendly, helpful service from a business. You rock, Katie!”
“Store Manager Mel is awesome, in a recent purchase the charger was missing to a product i purchase and a replacement charger is quite expensive as in $$$ expensive. She kept trying to locate the charger even with the store manager not being the most helpful (at the beginning) Mel reached out and a charger was found. Thanks Mel.”
“Brandon in the gardening department has exponentially great service. He was deeply invested in getting me the help I needed. Everybody else has great customer service, too.”
“The staff is always courteous when greeting you and asking if you need any assistance, which is refreshing. This store always seems to be well stocked with everything that I need for my projects, or an associate was willing to look up inventory levels at nearby stores.”
“I was able to get in and get the items I needed. Talked to one of the associates, and they were able to help get me to the isle I needed. Appeared to be a pretty clean store. I was overall satisfied with this visit”
“Barbara took the time to go to receivables and locate a led light bulb I had left the day before trying to match it up.. she went into trash bind! Very thankful Joyce Lane Nashville”
“It’s a big box store, same pricing as similar box stores. Decent on sale pricing, check web site for better deals when purchasing appliances tho, you can find better deals than at store. They do have almost everything you’ll need for home projects.”
Open 24 hours
5010 Old Hickory Blvd, Hermitage
Hardware Stores
“Danny and Jermaine DEDICATION is the word that described my last experience at the Home Depot. The whole Store did a good job taking care of me but it was Two names that really had a MVP performance,.. Danny and Jermaine. I came back twice because I had the wrong measurements on wood cuts. What heavily impressed me was the patience and the teamwork displayed to take care of my needs. I now have a happier wife which will indeed make my life happier. I greatly appreciate both of you!”
“I chose Home Depot for my installation of blinds and sliding barn doors. They came almost immediately to measure however I could never get to the store when there was someone working that could help in either department nor were they willing to take appointments. I switched my blind business to a locally owned company and I switched my barn door business to Lowes. Even though I attempted 3x to go in person to get my orders/installation done, I still received a followup call "reminding me" they had my measurements and I needed to come in. The person who called was in Millwork and has been an employee of Home Depot for 25 years (I'm afraid I can't remember his name). I explained to him all of my troubles and he opted to refund both measurement payments in Millwork and Blinds. He was a gem to speak with and I only wish I was able to have dealt with him from the beginning. He turned my 1 star to 4 stars just for his customer service. My advice to the Hendersonville, TN location: there should always be a manager on duty and that manager should know the ins and outs in each department to help customers if there is no one scheduled for a specific department. Also, give this 25 year vet a permanent schedule so he can tell customers when to come in person to guarantee he'll be there to help.”
“Overall quality merchandise is solid but the "initial" service at this location leaves a lot to be desired. A lot of employees wandering around and customers waiting...however once I found the right person she went out of her way to help me get something from the back, and was quick about it! So she turned an overall negative review into a positive one.”
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“I couldn’t be more pleased with the professional service provided by this company for my husband and I. We have purchased 4 zero turns from them. And they have always had a quick turn around time with any warranty work or maintenance. They have been very polite, and knowledgeable. They are a good honest company.”