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7:30AM - 7PM
110 Rivergate Pkwy, Goodlettsville
Hardware Stores
“Great old-style hardware store! They had exactly what I needed (a piece of plexiglass) in-stock and staff who could cut it to size while I waited. Try that at the big box stores. Not only were the staff able to fulfill my request, they greeted me when I came in, were extremely helpful with some other questions I had, and I got the feeling they were happy to be there. If you're in the Goodlettsville area and need a hardware store, this one will make you glad you stopped in!”
“Best thing that has happened Ed to Hendersonville in recent years. Knowledgeable and helpful staff and each one k.ows what they are doing or grabs tje expert. The owner went above and beyond for. me one night to find a water heater and make sure it.was warranted correctly. Great guy spent an hour calling every Ace that was still open.”
7:30AM - 8PM
2620 Gallatin Pike, Nashville
Hardware Stores
“This Ace is super clean and organized. Everything you’d need from a hardware with a bonus boutique of home goods. The staff greet you when you walk in and are friendly and helpful while shopping and at check out.”
“Always friendly, always helpful!
EDIT: Still a fantastic store and fantastic staff! Great experience every time.
EDIT AGAIN!: Still FANTASTIC!!! Love everyone there! They are so happy to help and never give up till you are satisfied!”
“Found a great deal on an air compressor but needed a bit of assistance making sure we got all of the right connections/fittings/accessories. The manager, Bill, was a HUGE help and provided the degree of customer service that will keep me coming back to this location. Very happy with today’s experience. Thanks for loading the compressor too, Bill!”
“Business seems to be booming at Capital City this morning! John and the guys are hard at it. They've got just about anything you might need for your masonry projects. And for you concrete guys, well they have you covered too! Stop in and see them today!”
“Called for some (several) prices and availability and was able to speak with Robert. He was extremely patience, polite and very helpful. I will definitely be asking for him every time I go into the store. He deserves some recognition! Customer service like that just doesn’t happen anymore! Way to go Robert!”
“This review is specifically for the PetVet Clinic. I had the greatest experience with the crew here today. I have a 7 month old Cane Corso who doesn't get out much so therefore has anxiety/fear of new places. When I'm telling you that I had to DRAG him out of the car and through the store, I'm not joking. I became extremely winded just from having to drag my 100lb puppy. Several times I had to stop and take a seat with him on the ground to coax him. Upon entering the staff I was warmly greeted by Rebecca, Cheyenne, and Dr. Pace. Each member of this team was phenomenal in their customer service and never once made me feel as if my puppy was being difficult or that we were taking too long. He even had an accident due to being so scared and they made no big deal out of it!! They loved on Odin to make him comfortable and were so knowledgeable. Turns out my poor pup has dermatitis and acne so we got him fixed up with topicals until his next visit in 3 weeks. Once again I appreciate the staff's patience with my pup and I. They are definitely are our go to now for wellness visits and annual shots. I look forward to building a relationship with the team. See ya'll in 3 weeks and thank you once again!! Can't recommend them enough!”
“There is a couple of parking on road that drivers can park overnight. After business hours and vehicles have left one truck can fit in parking lot. 18 wheelers must back in from the road. Only one dock. Respectful and courteous to drivers.”
“I went to the Dickerson Road location this past Sunday at 10:00 am to purchase a large amount of siding, and was completely ignored. The store lumber section was a wreck, the people rude and too busy texting on there phones. After about three pages for help to the dept and 30 min. I left and drove to the Madison store where I was greeted and helped as soon as I walked into the lumber area. There were four people in total that helped me get the material pulled , checked out and assisted me loading the multiple box's of 12 foot siding onto my trailer. So the " WAY TO GO ! " goes out to the Madison crew. Dickerson Road store lost $1100.00 sale that day.”
“Danny and Jermaine DEDICATION is the word that described my last experience at the Home Depot. The wholeStore did a good job taking care of me but it was Two names that really had a MVP performance,.. Danny and Jermaine. I came back twice because I had the wrong measurements on wood cuts. What heavily impressed me was the patience and the teamwork displayed to take care of my needs. I now have a happier wife which will indeed make my life happier. I greatly appreciate both of you!”
“I've been doing all of my home renovation projects through this Home Depot and have always been treated kindly and respectfully. Don't agree with the star rating so I thought I'd help.”
“They always have what I need and sales people to help you. I needed lights and they had just what I needed and more! Great place to shop and DOG FRIENDLY! I've brought my dog in there twice now and see a lot of other dogs too. Great for training!”
6AM - 9PM
1584 Gallatin Pike N, Madison
Hardware Stores
“Kevin in the Pro Dept is amazing and in my opinion, he is stellar! Went to 5 other Home Depot's and looking for a certain Dewalt tool that each store claimed they had. Not one employee would give me any more than 5 minutes of their time, nor would they look for it. Got to the Madison HDepot and met Kevin. He called around to the other stores, tracked one down, had it shipped to my house via UPS. Took him a few days, but he found it. Not only did he do that work, but he followed up with me afterwards. Amazing customer service!”
“It’s a big box store, same pricing as similar box stores. Decent on sale pricing, check web site for better deals when purchasing appliances tho, you can find better deals than at store. They do have almost everything you’ll need for home projects.”
“Found what I was looking for right off the bat thanks to the app. The wait to checkout was very short. The lady at register was very nice & got me taken care of very quickly. Thank you.”
“Store Manager Mel is awesome, in a recent purchase the charger was missing to a product i purchase and a replacement charger is quite expensive as in $$$ expensive. She kept trying to locate the charger even with the store manager not being the most helpful (at the beginning) Mel reached out and a charger was found. Thanks Mel.”
“I chose Home Depot for my installation of blinds and sliding barn doors. They came almost immediately to measure however I could never get to the store when there was someone working that could help in either department nor were they willing to take appointments. I switched my blind business to a locally owned company and I switched my barn door business to Lowes. Even though I attempted 3x to go in person to get my orders/installation done, I still received a followup call "reminding me" they had my measurements and I needed to come in. The person who called was in Millwork and has been an employee of Home Depot for 25 years (I'm afraid I can't remember his name). I explained to him all of my troubles and he opted to refund both measurement payments in Millwork and Blinds. He was a gem to speak with and I only wish I was able to have dealt with him from the beginning. He turned my 1 star to 4 stars just for his customer service. My advice to the Hendersonville, TN location: there should always be a manager on duty and that manager should know the ins and outs in each department to help customers if there is no one scheduled for a specific department. Also, give this 25 year vet a permanent schedule so he can tell customers when to come in person to guarantee he'll be there to help.”
“The staff is always courteous when greeting you and asking if you need any assistance, which is refreshing. This store always seems to be well stocked with everything that I need for my projects, or an associate was willing to look up inventory levels at nearby stores.”
“James at the rental center was the absolute best!!!! We rented multiple things for a complex project and he helped us every time get exactly what we need loaded up and was so helpful!!!! James is the best!!!!”
“I come here about four times a week. I am a remodel specialist. I wanted to give thanks to Julia at customer service. She was overly busy with the amount of customers needing help. I was 4th in line and watched her conduct herself in such a positive manner with each and every frustrated customer. Great hire lowes! Please recognize her and take care of her so she feels valued!”
Open 24 hours
5010 Old Hickory Blvd, Hermitage
Hardware Stores
“Danny and Jermaine DEDICATION is the word that described my last experience at the Home Depot. The whole Store did a good job taking care of me but it was Two names that really had a MVP performance,.. Danny and Jermaine. I came back twice because I had the wrong measurements on wood cuts. What heavily impressed me was the patience and the teamwork displayed to take care of my needs. I now have a happier wife which will indeed make my life happier. I greatly appreciate both of you!”
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“I couldn’t be more pleased with the professional service provided by this company for my husband and I. We have purchased 4 zero turns from them. And they have always had a quick turn around time with any warranty work or maintenance. They have been very polite, and knowledgeable. They are a good honest company.”