Auto Repair in Germantown, TN

“Excellent outfit. I returned a Uhaul truck here and was in and out in about two minutes. Austin (think this was his name) was super friendly and helpful. He did everything from his phone and I was on my way quickly. I would definitely recommend this place.”

“Your front of house is fantastic. Customer service was amazing. I usually go to the location on Poplar on east side of germantown and the lady that I have delt with is very unpleasant. When I came in for a brake inspection she informed me I was not scheduled. Then I realized I called the wrong germantown location. When I arrived on Exeter I was greated as soon as I stepped in, the gentleman that helped me was professional, friendly, and just pleasant to deal with. Communication during the repair was timely and fantastic. Even when I came to get my car 2 different staff greated me and not only took great care of me but also delt with a very difficult customer who was being very unreasonable. They kept calm and friendly while trying to help her even with her being rude and demanding. I have to say blown away by the customer service. You should congratulate your staff, they absolutely earned my business moving forward. Well done”

“I get all of my car maintenance work done at Firestone but this is the only Memphis, TN location I will go to no matter how long the wait is because of Jada Wilkins. Jada is a Service Specialist who knows everything about cars and its maintenance. I have two different make and model cars that are serviced at this location. Jada always keeps me informed on how to keep my car running and getting the most life expectancy from my vehicles. I trust Jada because when she does not know the answer she spends time calling the dealership or other locations to diagnosis my car issues. I have never been turned away or sent somewhere else because the work I have requested or needed can not be done. I appreciate the professionalism from the staff and I truly appreciate the red carpet customer service I get when I arrive. Jada always makes sure to speak to me and call me by name when I’m there. As long as Jada and her team are at this location this will forever be my number one car service location. Because of Jada I am a life time customer. Thank you Jada!”

“This is the best gas station I've been to in Memphis! The employees are so sweet and friendly. I got gas, had my car washed, and had my tire pressure taken care of. I'll definitely be going out of my way to come back here. Never underestimate the power of a smile!”