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“I love this Goin' Postal so much! The staff that work at this location are THE MOST customer service oriented people----in all of Franklin. They remind me of how customer service used to be back in the 80's. Going into that location to purchase something or to mail something, I often leave wishing that all businesses operated as this Goin' Postal does. I am grateful that they are so close to my house but if they weren't, I'd still go out of my way to do my business there!! I can't recommend them enough!”
“I am handicap and cannot get inside the store. I do have returns from Amazon and things I sell on marketplace that has to go through UPS. The staff are always so nice to come out and get packages for me. It really helps me out. They are always friendly.”
“We always have a great experience in this store. The staff are all so helpful! They even have a treasure box to keep the kids content while we get our errands done.”
“Went it but an office chair Warren was extremely nice and helpful assisted me to my car with the chair also gave me step by step instructions on registering my chair in the protection program”
“My husband and I needed a company that had decent insurance and would allow him to come home if I needed him. We like the extra bonus money for staying out 5 weeks and I’m usually good with him being gone like that. We’ve been doing this a long time together. This company is small and realizes that things come up at home that he needs to get back for too. I like that I can talk to them if I have any questions on his settlements as well. This company even provides a 401K for their drivers with a match! A family company is hard to come by these days, they’ve almost all gone out of business. They’ve done right by us and that’s all I can ask for.”
“Dosky was awesome! I had a ton of packages to send and he was extremely helpful and patient. Very kind and helped me get in and out quick with my one year old. Will be shipping here from now on!”
“The staff at this UPS Shipping Center is friendly and knowledgeable. They always greet you with a smile and a Hello! They give advice on the best way to pack and ship my boxes. I’m very lucky to have this UPs Center in our neighborhood!”
“The Cool Springs location is wonderful !!! Much faster than OHB & Edmonson pike location. Super courteous , quick service and convenient location off i-65 /Mallory Ln.”
“This FedEx is THE BEST!!!!! Matt helped me so much on a rushed order. I wouldn’t have had what I needed for one of the biggest pitches of my life if it weren’t for Matt and his team. Thank you FedEx for making this possible!!!
Insta: @darrick”
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“Makes my day! Seriously, like others have said, this store is the best! I come here way too often, and EVERY SINGLE TIME they are AMAZING. What a wonderful staff of friendly, patient, helpful, kind humans. I am lucky that I live close by, but even if I didn’t, I would drive out of my way to just come to this location. I can’t remember everyone, but Carissa and Bastion are always great. And there is another younger guy with glasses that is always great. I love that it is also locally owned as well. I’m sure the staff is compensated well, but if you can, they all deserve raises!!!! ?”