New Balance Nashville @ Cool Springs is known for its friendly and helpful staff. Customers praise associates like Hudson, Jose, Krista, and Abby for their kindness and expert advice. Krista, in particular, is appreciated for treating customers like royalty and making everyone feel comfortable, including those with special needs. The staff is knowledgeable and focused on customer satisfaction, with many customers returning over the years. The store offers great service, making shopping a positive experience for all, whether searching for shoes for wide feet or fitting a toddler. Overall, the store is highly recommended for its attentive staff and welcoming atmosphere.
I want to tell you that the salesman Hudson was very helpful with my purchases and I will come back and buy more shoes from him! He deserves a 5-star!
July 2025
I am in love with my New Balances. They are super soft and the best running shoes that I have ever used.
June 2025
I walked in and was immediately met by Jose and he helped me find and even gave suggestions on what would be more preferable to me. Hrs a great associate and y'all are glad to have him
