“This is my go to store for boots. Frequently in the back of the store you can find some real bargains, occasionally even in exotic skins like ostrich. My last purchase there was a pair of Ariats that I bought way below retail and aprox 30% less than Amazon or EBay. Now you're probably not going to get a box but they may well have the original tag attached. I recently recommended French's to my Granddaughters boy friend and he got a great deal too.Excuse the ratty photo, these are my go to boots and I wear them pretty much every day”
“Great selection of clothing from relatively well known labels like John Varvatos and Billy Reid but also some superior selections from some labels that are not so well known (Grayers, Wood Wood, NN07, Long Wharf). This is one of the best men's clothing stores I've been to and while price point is higher, quality is superior. They do have a annual sale that is a must see.”
10AM - 8PM
420 Cool Springs Blvd #130, Franklin
Shoe Stores
“Will always shop here, Ryan was the best he helped us with sizing issues and was so very patient kind and thoughtful, he really wanted to do the very best for his customers and I am so grateful. We love New balance. And he told us they also have soccer cleats so that will be a big plus for us as our son has *special* podiatric needs ?”
“Love this shoe store. Feels like a shoe store from my childhood, complete with a shoe horn. Robert helped me find the shoe I was looking for. He was so patient and helpful. He had a really good knowledge of their inventory. I would highly recommend this store for any shoe needs you have.”
“Maria, the owner, is the shoe whisperer. The shoes are magnificent and the store has something for everyone. The majority of her customers are repeat customers. If you want a pair of the best shoes you have ever owned, go to Boutique MMM on the Franklin square.”
“In my every airport adventure I love seeking out the Johnston and Murphy store! Yet the trip to store 1704 in Washington DC I had Blessilda Fundanera help me and she was absolutely amazing. Great experience and amazing customer service!”
“My Go to spot for all must have pieces ! I never leave disappointed. They stay very current on trend and price point is fabulous! Extremely friendly faces always willing to style you ! A must stop shop !”
“The employees here are outstanding, they made a really boring experience quite enjoyable. My wife and I ended up at the store twice over the last week and the experience was the same both times, with different employees, good job management.Obviously it's Duluth, the quality of the clothing is great. We had to do an exchange from an online purchase, before we even got done looking at other items she had already gotten the correct size and completed the transaction. I had no clue, this is a beautiful, the time it saved!We will be back.”
“Very nice staff & willing to do out of their way in helping me. However, not a really a huge stock of men's shoes. I must say some of the shoes are deeply discounted so one could really wind up with a well made pair of shoes at a nice price both women & men.”
“Great! Order online the 4May. Very easy and saved $50 on my order! Then Fed ex lost the package and it wasn't being delivered. A customer service rep told me she would refund the order and the. I called Fed Ex and got the package back in track and finally received it on the 16th and went to J Kill store and everything was great.Sales person was able to still give me the discount on my purchase even after it had been refunded. I purchased the items I wanted without any hassle!I will be customer now for life!!”
“I have bought two pairs of dance shoes here. Its one of my most favorite places I have ever shopped and the owners are warm, inviting and so knowledgeable. The quality and selection of their shoes is superb! Highest recommendations!”
“the greatest shoe store I've ever been too, the man there was so extremely helpful and knowledgeable and helped me find the perfect shoe for me. the shoe was a bit pricey but it was worth the experience I had while there. they also have two really sweet dogs who just sit there and let you pet them”
“I recently needed some Doc Martens for an event and went to Journeys because they have the best selection of in-stock Docs around. I wasn't quite sure what style to get but the sales person, Kirby, took the time to hear me describe what I was looking for. She then suggested several styles and showed me what was available both in-stock and to order. I ended up ordering a style that works great. The shoes came exactly when she said they would and everything was smooth and pleasant. They have wonderfully patient and helpful sales staff, and Kirby did an especially good job of making it a great experience.”
“The store was empty of customers and the two staff persons were very helpful. They didn't have my size in he slides I wanted, but I got some great step in sketchers. All in all, it was a good experience. Very clean and orderly stor.”
“Loft is a wonderful clothing store. It offers beautiful casual dresses, skirts, tops and pants. Especially perfect for teachers. I have shopped at Loft for years. Teachers get a discount.”
“Thank you for always having such a great selection of shoes! I have happened upon this store accidentally during closed DSW hours and was so happy with my purchase.”
“Benito Guerrevo in the Cool Springs Journeys kids restored my faith that retail still has purpose. He was patient, helpful, understanding, welcoming and downright an INCREDIBLE sales person. I normally do all shopping online, and after being in several other stores in the mall searching for shoes, and realizing I should have just tried online, we stumbled on Journeys Kids. It was his service, selection and the experience he brought that will keep me coming back to this brand. Awesome awesome job.”
10AM - 8PM
1800 Galleria Blvd #1538, Franklin
Shoe Stores
“I love this particular WHBM. I have been to several and the customer service can vary so much. Right now, this store has a great team. It is always fun to shop here as they suggest items and jewelry that I never would have tried but ends up looking great. They have helped me build a better wardrobe. Prices are pretty good too if you learn when and how items go on sale! You just have to pay attention for some months and you will catch on.”
10AM - 9PM
1800 Galleria Blvd #5020, Franklin
Shoe Stores
“Allie was amazing! She is very caring for her customers and super helpful! She really knows her shoes! She does a great job with selling and suggestive selling without being pushy. She is truly the best ever!!! Thanks so much Allie!”
“I have always loved Macy's, drove 30+ miles to the Cool Springs store. So frustrating to find cute tops but not full range of sizes. After 5 tries of " you can order it online" and "closest store that has it is near The Villages in FL", I gave up. Next time I will save the gas, order online and return if I have to.”
“I had the best experience at this location and truly think I was gifted an Angel with Donna in assisting me. I've never been a Pinterest wedding dreamer nor really much of an elaborate dress person. I knew I wanted tea length and affordable since it's an expense that'll be worn once. I'm practical and frugal. Donna was AMAZING. She took me, my mom and sister under her wing and took great care. She was thoughtful and mindful of what I wanted and was comfortable with as well as where to add some uptick in my look that was natural and not forced. So so glad I took the advice of a colleague when she suggested we try here. I lucked out with an off the rack piece that needs minimal alterations and was out the door with my dress for our wedding in less than 5 months.”
“Brendan was excellent! The man knows how to conduct business with the best of us, and was both professional and sincere, an uncommon combo. This man has a bright future!”
“I went to get a bicycle that I found online for my Granddaughter who was turning 6.I found it and actually found one beside it that I liked better.It was about $30 something more, but I really liked it.We purchased the bicycle and my Granddaughter was ecstatic ?”
“I went into Ann Taylor in Cool Springs needing help with online purchases. I was greeted with smiles from two salespeople who immediately gave me their attention. Candy determined the amount of in store credit for each item as well as original price. I was poorly prepared without return documents; yet Candy was very courteous. I appreciate her help so much with completing my transaction!”
10AM - 8PM
2000 Mallory Ln Suite 260, Franklin
Shoe Stores
“I had the most incredible experience at this location today! I needed a different size shoe ordered than was in stock at the store. Lori was extremely patient, kind and helpful. She assisted me with my order and made the whole process so easy! I’ll come back to this store even though I live in North Nashville purely because of the incredible service Lori provided.”
“I bought 2 pairs of shoes here which are fantastic. With an empty store I expected someone to ask me if I needed anything, She did eventually but only after 30mins. However her suggestions were great. Highly recommend.”
“I needed to replace a couple of older suits and I visited this store for the first time recently (I didn't know it existed before a Google search). I received excellent assistance and walked away with two new suits. I will definitely come back here when I need to purchase more items.”
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“Camilla was amazing! She found the perfect dress for us! She was very insightful with everything and she is personable as well. It was a wonderful experience all around.”