Dillard's is a large fashion retailer that offers a wide variety of clothing, dresses, shoes, handbags, accessories, cosmetics, lingerie, and home items. The store at CoolSprings Galleria in Franklin, Tennessee, features products from both national and exclusive brands such as UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher. Customers appreciate the helpful staff, especially when shopping for special occasions like weddings, and enjoy the bright, inviting store environment. The store provides many options for sales and clearances, making it convenient for travelers and regular shoppers alike. While some find prices high for certain brands, the store remains a popular place to browse, unwind, and find exactly what they need with friendly service.