Pep Boys Farragut on Kingston Pike offers a wide range of auto services, including oil changes, tire replacements, brakes, batteries, inspections, towing, and other repairs, with same-day appointments available. Backed by 100 years of experience, the shop employs ASE certified mechanics who go further to help customers go farther. Customers appreciate the friendly and professional service provided by the staff, especially Rachel, Casey, and Ryan Byrd, who are recognized for their helpfulness, kindness, and caring attitude. Many reviews highlight the shop’s integrity and dedication to customer satisfaction, with staff resolving issues with honesty and professionalism. The team is praised for turning stressful situations into positive experiences, whether it’s fixing a flat tire, handling urgent repairs, or assisting during busy times. Customers feel confident in the shop’s knowledgeable staff and appreciate the genuine care shown during their visits. Despite busy days or unexpected system issues, the staff remains friendly and accommodating, often going out of their way to ensure customers feel valued. The shop’s integrity, helpfulness, and dedication to quality service make it a trusted choice for auto repairs and maintenance in the Knoxville area. Overall, Pep Boys Farragut is highly recommended for its outstanding customer service, professional team, and reliable automotive care.
Ryan was great at helping find the issue to my car and was incredibly friendly
December 2024
I had a flat tire last weekend and Pep Boys Farragut was able to take a look at it and repair the tire quickly. Everyone was very friendly. Highly recommend!
December 2024
We were in town and needed some work done due to an oil leak. The customer service at Pep Boys was excellent!
