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November 2023 by Evelyn Cole
A few years ago I rented a storage space from you. When I needed a place recently, I knew I wanted to do business with you again. Thank you.
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September 2023 by Molly Paris
Felt safe going thew by myselfVery cleanNice managementAffordable
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August 2023 by Justin Payne
Unfortunately it was the weekend when no one works, which means I had to connect with customer service, which was a very long drawn out process. Also once I got the gate code it did not work the first few times, then I had to call customer service back, and then I finally got the correct pin.
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June 2023 by Doug Brown
The Cookeville office manager was very helpful. She let my brother view the unit on my behalf and stayed a little late to help get my account completely setup.The unit was clean and easy to access. We are hoping to rent another unit in the same building.
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April 2023 by Steven Brown
Me and a friend dropped by today and ended up renting two units. Units are clean and in very secure locations. Excellent customer service from Michelle Thomas. Definitely a 5 star. Thanks Michelle
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April 2023 by Luis Sung Sr.
Michelle was very friendly and explained everything I needed to know in detail. The unit itself and the surrounding area was VERY clean. Access was easy to understand and use. Recommended!!!
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April 2023 by Molly McGann
So great!! The lady who rented our unit to us was so sweet!! They’re great to work with and the unit is so clean!
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March 2023 by Beverly Simmons
Website isn’t easy to navigate. We were assigned the same unit as someone else. There is also a pretty decent rodent problem. We stored our stuff for 9-10 months and had damage. Other than that all was good.
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March 2023 by Christie Barton
The service was excellent. Professional and friendly!!! Answered all my questions and helped get everything set up perfectly. The facility is well maintained, easily accessible and secure. Highly recommend.
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January 2023 by Christa Gooch
We had rented a large unit for 4 years. Space is nice and well maintained. However, rates kept increasing almost double what we started at. Great for short-term lease.
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January 2023 by Debra Smith
Michelle was very informative and volunteered to show us the various locations for a 10 X 20 unit. She was also very personable. :-)
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January 2023 by Lisa Thurmond
Michelle was fantastic. She took us the view the property and unit and walked us through everything in detail.
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January 2023 by mary meadows
Rented from afar or out of state. Lady who did the transactions was very helpful and nice even said they would clean the unit.PICS on internet are deceiving. Paid for month. Also said that an 18 wheeler moving company could get in the area. Which is not true!Storage Sense: Cookeville, TNRented unit from afar or out of state.Lady who processed our rental was very nice. Even said they would sweep/clean the unit.Arrived a few days early, (we had had to payfor whole month) I went to look at it -- I was appalled at the dirt and cobwebs.IT HAD NOT BEEN CLEANED! Apparently not rented for a while either. Not putting my stuff in this unit!!!! Really disturbing!We had to take a loss. ALSO, No refund for 23 days of unused rental.Beware of renting from afar, sometimes pics are deceiving; rent from a company that pro-rates the month.
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January 2023 by Tyler Piercy
The staff was very helpful and nice. They offered to let us use a different unit, when the original unit wasn't cleaned out.
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November 2022 by G&J
Great transaction did everything possible to complete the 3 units we rented today, what a blessing and we’re not even local yet to the area. Ms. Michelle did all she could A+++
