America's Thrift Stores & Donation Center in Chattanooga offers a wide selection of gently used items, including clothing, furniture, toys, and more. The store is open seven days a week, making it easy for customers to visit anytime. Many reviewers praise the store for being clean and well-organized, with neat sections and a rewards program that adds value to shopping there. Shoppers often find great deals and unique finds, though some express frustration over rising prices and policies such as not price matching for certain items. Customer service experiences vary; some customers highlight friendly and helpful staff members who go above and beyond, such as assisting with furniture, understanding communication issues, or searching for lost jewelry. However, concerns have been raised about the employment of certain staff members who may not be fully equipped for their roles, leading to safety issues or discomfort among shoppers. Despite these concerns, many customers appreciate the kindness and support from specific employees, noting their helpfulness and genuine care. Overall, America's Thrift Stores & Donation Center is recognized for its good selection, cleanliness, and friendly staff, though some issues with pricing policies and staffing practices have been noted.
Prices are a little higher here than in other thrift stores. However, Kim's customer service is priceless.
January 2026
Great selection, good prices. We bought several items.
December 2025
I found exactly what I was looking for, for an amazing price. All but one fitting room was lock or out of order which was a little annoying but not permanent.
