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“In dealing with and stressing over the tactics most dealerships use to sell cars I found Wallace Subaru of Bristol and Especially Sales Representative Alex Keith to be very helpful, knowledgeable and most of all totally committed to me as a customer and to the Dealership at the same time. It's rare to find an employee that can please both. At the end of the day I can say, It was a good day, and I'm very happy with my Crosstrek and my whole experience with Wallace Subaru of Bristol.”
“Very professional , kind , caring very detailed. Kyler went above and beyond for us. Our Tesla looked like a brand new car after a tree feel on top of it. Thank you to the entire team we appreciate you all ?”
“Awesome Father and son establishment. Everyone I encountered were friendly and helpful. Great work even washed the truck afterwards. I’ll recommend to anyone and not be looking anywhere else in the future for personal and fleet needs. Thanks again!”
“Mine was only a small problem. The right side front air dam was pulled lose on the end. Not a big issue, but I was worried about taking it thru the car wash with it lose. They fixed it right there and then. Only 10 minutes or so of his time, but made me feel so much better about the car wash as well as an upcoming trip to Florida (worried the long drive would shake it off more). Everyone was friendly and, very importantly, didn't just blow it off like I was silly for being concerned about something so trivial. Definitely recommend them!Service: Body & Trim”
8:30AM - 4:30PM
1192 TN-126, Bristol
Auto Parts
“WOW! WOW WOW My Motorhome was stranded. We could not find a tow truck that could take it to the facility. They did above and beyond anything that we could have expected or asked for. I know its not feasible for them to do this this fast and especially during closed business hours. They got the parts installed them and got my motorhome on its way back to Pennsylvania. YOU WILL NOT FIND A BETTER PLACE IN THE BRISTOL, TN BRISTOL VA AREA. There is a reason they have 5 stars. And that is why we called them! and they serve the King. The King of Kings, the Alpha and Omega! If you see anything other than 5 stars in the future, reject it, it will never be true. Thank you Matthew!!!!!!!!!!! and the gal that answered the phone and gave it to Matthew!!!!!!!”
“After leaving my review about my missing glasses, the owner reached out to me and is trying his best to figure out what happened and rectify the situation. That speaks volumes of his character and means a whole lot to me. Bill seems very honest and caring of his clients.”
“If you’re in the market to trade or buy a vehicle, go see this Toyota group! I recently traded in my Highlander for a Sienna and they were great before, during and after the sale! The Salesperson I dealt with was Raven and she was phenomenal in keeping me up to date on the details of my van from the build to delivery! All of the team were very helpful! Other dealerships seemed to want me to ask all the questions…at this dealership, I felt they were more helpful in asking the questions and looking for just the perfect fit for me!
I’m loving my new Sienna! So happy with the choice I made in choosing Toyota of Bristol to find it for me!”
“Best body shop in the area. Great people that are very professional. They tell you what needs to be done, what it will cost, and deliver on their promises. Office is very nicely kept. Professionals that great you. Handled everything with the insurance company. Can’t say enough good things about Illusions!”
“I came in with two lights out on my Hyundai, Joe and Kenny went so above and beyond in helping get me back on the road! It was a slower night for business, close to closing time. I I had initially called ahead and spoke with Joe. He gave me so much information and was very kind to help. So I decided to come into the store to buy the replacements. Both of these gentlemen jumped in and got my lights switched out in a hurry! I wish every employee everywhere was as kind and helpful and awesome as these guys, thanks!”
“Had an unexpected flat tire not to far from them, was able to get the car there and Shawn was so kind and helpful. He was able to get the flat off and put the spare on. I would highly recommend them for any auto need.”
“I just want to thank Chip so much for his help with a tricky situation I had with my truck while visiting Johnson City. He was ready and willing to help at a moment's notice and really eased my mind in a troubled time. Thanks again Chip!! Good bless!”
“They helped us out so much! Got a nail in our tire and they were able to patch our tire just for fifty, we were so relieved to find out we didn't have to pay for a whole new tire.”
“My car died on the side of the highway while on my way to a camping festival in West Virginia. I thought our trip was over, but then I lucked out when the tow truck brought my car to this dealership. I talked to Jeremy and he was very sensitive to our plight and time constraints. He helped me find a new car that was perfect for me in record time with immaculate service. I am super grateful and happy with the customer service here. 10/10, definitely would recommend!”
7:30AM - 6:30PM
3045 W State St, Bristol
Auto Parts
“After a very disappointing couple of visits I was able to address my issues with Andy and Cory and all issues were addressed and corrected. I believe in giving a fair chance and was glad I went back to talk with them.”
“My car died on the side of the highway while on my way to a camping festival in West Virginia. I thought our trip was over, but then I lucked out when the tow truck brought my car to this dealership. I talked to Jeremy and he was very sensitive to our plight and time constraints. He helped me find a new car that was perfect for me in record time with immaculate service. I am super grateful and happy with the customer service here. 10/10, definitely would recommend!”
“We had some car issues while traveling and the service team fit us in quickly and took a look at our issue. They couldn't fix it on the spot but they sent the information to our dealership back home so they would be up to speed on the issue. There are multiple waiting areas with refreshments for customers.”
“Georgia O and Shaun M are literal lifesavers. Both went above and beyond not only on the service, but providing extra help and support along the way. I’m never one to take the time to post a review, but these two deserve the recognition. They saved this little pregnant lady’s day!!”
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“We loved the service at Dutch Miller Nissan! From the salesman, Brian Eaton to the finance end of the deal , the purchase of our 2019 Ford Edge was awesome! Would highly recommend anyone looking to buy to come ask for Brian!”