great customer support for my small business. called in and email a business wire i had to accomplish and they had it done in 30 minutes and was a very pleasant experience. other US Banks in the Nashville area should take a lesson from Brentwood. thanks Matt Fuqua and the young lady who answered my initial call.
May 2018
I was scammed out of $240 on a service they provide and was tossed around from location to location to the 800 number and ultimately told they were unable to assist in reimbursing me. Terrible experience.
April 2018
Zero Bank Tellers. At least 6 people sitting in offices and nobody at the counter. Repeat, zero bank tellers. As the only customer, it took nearly 30 minutes to make a simple deposit with no other customers in line. Horrendous model of inefficiency.
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