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“(Translated by Google) The best us bank that I have found in all of Nashville and its surroundings 100% recommended the best service.(Original)El mejor us bank que he encontrado en todo Nashville y sus alrededores 100% recomendado el mejor servicio.”
“My wife and I have been members of this credit union for over 25 years. We have received consistently excellent customer service from friendly, attentive folks. Highly recommended!!!”
“Love the folks at the Mill Creek Branch: Rhonda, Brandon and Mason. They are quick to greet you and make you feel welcome. They are very knowledgeable and provide great service.”
Open 24 hours
5415 Maryland Way, Brentwood
Banks
“Friendly staff and the excellent service I'm used to from Wells Fargo. This location is a little hidden by trees, so keep a close eye out if it's your first time going! ATM”
“I don’t know who the lady’s name was that help me today November 22nd at the front counter but she was very helpful on me getting access to my money because I didn’t have my debit card yet. Thank you so much for helping me.”
“The banking products here leave a lot to be desired and improved upon- they are a large bank that is in no way competitive in terms of savings rate or value but for this specific location the staff are friendly and show they appreciate you. I would not recommend this as a bank but if you do have an account with them, would recommend this branches staff and service.”
“Thank you for your recent help recovering from my lost $ on credit card by a freud of other state theft. Two cases this time and before $500 also correctly repaid. Your card freud protection system is working great and you never have charged hidden fee things yet during my business and personal banking work with you over 20 years, although your loan policy is stricter than small loan banks.”
“Gregory was amazing! We were SO stressed out about the fraudulent charges on my card but Greg took care of everything in one sitting. He was professional and personable. Talked to us as if we were both old friends and important customers, truly an amazing guy!”
“I've been a customer of this Nippers Corners Nashville TN bank for decades. Their customer service for me has been impeccable. Their Identity theft protection coverage is also awesome. Just yesterday (re customer service) they called me directly to verify if a $250 check I wrote for a local contractor was legit/ok BEFORE they cashed it! A+++ for THAT level of expedient attention to details on my account safety! BRAVO!”
“My bank person was Madison and she went well beyond for me has a new customer. She made me feel like I was number one when setting up my account. Time had past by and I had an issue with my account and app was locked due to changing phone numbers and phone. I tried for weeks to get it fixed at a branch and online, and it seemed like no one really cared to fix my issue. Madison was no longer at the branch and she transferred to the branch in Franklin to become the bank manager. I called her branch and she had me up an running in a few hours. I know that bank has 100’s of customer but she put me first and I felt like an MVP. Thank you Madison for a great customer experience.”
“Friendly workers at this branch, always been helpful & happy. The tech-related concerns mentioned in older reviews have been addressed - the app, i know for sure, works very well. Much easier than with the other banks I deal with.. Been with Pinnacle about 5 years now & they've improved a ton in that time.”
“Excellent service with a HELOC on my home mortgage. The Synovus HELOC is the best on the market. Application process was very simple and efficient. Jamie Jackson called to follow-up and I will trust him with future banking needs. Highly Recommend!”
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“I met Nicole Gardner at the Carothers Pkwy location yesterday and I don’t think I have ever met a nicer person in a bank or any other business. She took the time to meet me and learn more about me and just made me feel important. The world needs more people like Nicole and I feel fortunate to know her and bank at United Community. Thank you for your time and interest!”