O'Reilly Auto Parts in Bartlett, Tennessee, located at 6600 Stage Road, Suite #137, is known for its exceptional customer service and knowledgeable staff. Customers consistently highlight the friendly and professional service they receive, particularly praising an employee named Brian for his helpfulness and patience. Many visitors have experienced positive interactions with staff, who take the time to assist with parts and diagnostics, ensuring customers find what they need within their budget. The store offers a variety of services, including free battery testing, fluid recycling, and the resurfacing of brake drums and rotors, with quick turnaround times. A Loaner Tool Program is also available for those needing specialized tools. Customers appreciate the welcoming atmosphere, making them feel valued and appreciated. Overall, O'Reilly Auto Parts is becoming a preferred choice for auto parts and services, with a commitment to making every visit a pleasant experience.
Brian went above n beyond to make sure my service was complete! Thank you
March 2024
I always look for Brian when I visit Orellys. Always TOP NOTCH CUSTOMER SERVICE AND HE IS VERY PROFESSIONAL AND APPROACHABLE! IF I pass by and see that blue truck I know he's there. TOP NOTCH!
February 2024
I brought my rotors to this location to have them turned and resurfaced and these guys did an excellent job. I was able to pick my rotors up within two hours and the customer service was top-notch and Brian and the staff did good and I will be back.
