“My experience with Auto tech, is always delightful. The owner jimmy Hopsin is reliable very caring and professional. I've been with Auto tech, since the beginning of his business, and I appreciate the service and his knowledge about his business. Thank again Randy.”
“Always such amazing service every time I come. Everyone is professional, super nice and helps explain ever service that may be done. Started coming a few years back and don’t see myself switching up anytime soon”
“I've ordered a tire yo have installed but went to the wrong Walmart lol.I also had an appointment that day with my mom.So we took the tire off n dropped it off hoping when we get back that the new tire would be installed.They gave me a price of 32 with tax included is what it would be when I returnHowever once returned they kindly explained the situation and told me that it was at the Walmart 38134 location because that was the one with my area code even though Austin Peay n Covington Pike was down the street.But I was okay with it and took it over to the Bartlett location.However when I arrived with my tire it was a different story.The clerk over there looked it up n found my tire but explained to me that they can't install it because I didn't bring the car with me and the ticket hea said was for the car to be there as well.I didn't understand the reason because Walmart at the other location didn't give me a hard time.So I tried to explain that to him and he interrupted me and said sir you're listening to me but I let him know I completely understand what he said and ask to speak with a manager.I explained to the service manager and he quickly explained to the clerk how to write the ticket out so it can be installed.He did an AMAZING JOB and even joked with me at the end.My day turned around for the better ?I got home n installed it and the rest is History.I don't won't to make an comparisons between the twobut if I did the 5 stars ✨️to Walmart on Covington Pike Austin Peay4 stars ? to Walmart in Bartlett 38134but only because I believe the clerk could've handled it betterbut I give that to maybe he's not as experienced yet but will get there.Also again hats off to the manager for his swift actions to defuse the situation ? ? he only gets 5 stars ?That also says another about the leadership skills that Walmart store has.”
“This location is amazing. Every time I go no matter who is working, they are so quick and friendly. This is the only place I will get my oil changed because I fully trust them and always pull in with a smile and leave with a smile! Y’all are the best and deserve double your pay!! So hard to find customer service THIS GOOD nowadays. Thank you!!”