Verizon in Sioux Falls is known for its excellent customer service and friendly staff. Customers appreciate the helpfulness of the employees, who go out of their way to assist with various needs, including mobile devices and internet services. Many have shared positive experiences, particularly with the knowledgeable staff who provide practical advice and solutions. The store offers a range of high-end mobile devices, alongside reliable 5G home internet with good nationwide coverage. While some customers experienced delays during busy times, the overall assistance received during purchases and device transfers has been commendable. The manager, Jesse, has received special mention for his attentive and professional approach, enhancing the customer experience. Customers can conveniently visit the store for appointments or place online orders, with options for in-store pickup and fast shipping. Despite some issues with online orders, the local store's commitment to service remains strong, making it a favorite for many Verizon users.
Very good experience here today. Specialist Ethan was absolutely the best. Upgraded from 2016 LG to Samsung S24 and it went great thanks to Ethan and his skills and knowledge. Thank you so much!!
May 2024
The person who helped me was attentive to my needs.
April 2024
Jesse's attention was truly wonderful, he treated us kindly.