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December 2023 by Bill Ott
Great service and sales team
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August 2023 by Kenneth Solem
Very thorough and knowledgeable salesman, bought a new zero turn mower from them.....
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June 2023 by Victor David
In my opinion, they have very low customer service. If you’re trying call in and talk to someone all you get is leave a message I was calling in because of a of a poor customer service of a purchase of a push lawnmower. That will not start. They looked at it and tried to fix the wrong thing and then just stuck the customer with a lawn Moore that doesn’t work.
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May 2023 by Greg W.
Bought a new push mower on a Saturday morning, tried using it Saturday afternoon and it didn't work. Engine cuts in and out. Hauled it back myself and was told they would not replace it or refund my money. They would try to fix it and I have no idea when I'll get it back. No manager on site to talk to, either. Sold me a lemon and basically told me I'm stuck with it. Completely inadequate response to the situation.
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May 2023 by David Smith
Decent selection, I showed up to buy a mower but the salesman seemed disinterested in negotiating since they "can't seem to keep the mowers in stock" and they're "backordered to the end of the year" so I left and bought one from somewhere else that knew how to play the game. Bought the same mower for 150 less.
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April 2023 by John Durajczyk
Will prolly buy my snowblower there for next year. Super knowledgeable.
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March 2023 by Megatron Delux
The worst customer service ever. Arrogant rude condescending and unknowledgeable staff. I try to always go with the little guys but this is one local business not worth supporting.
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March 2023 by Zachary Irwin
I recently purchased an Ariens snow blower from ideal yard ware. The product did not work for us. Be aware that Ideal yard ware does not accept any returns or honor the 10 day return policy of Ariens. You are better off buying from the big box stores. They would not even test the machine for us "too busy with customers".
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January 2023 by M V
This is the best place to have anything Stihl related repaired or service, the staff is very helpful and knowledgeable would recommend this over anything else in Sioux falls
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January 2023 by MC
I have been trying to visit I've been trying to visit the store before close for months.. I finally made it through rush hour traffic across town before their hours were through and they had closed early. Their ridiculous hours make It completely impractical for a working man to visit
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January 2023 by Tom rentschler
Staff is extremely knowledgeable. Great service and excellent products that last for years. Ideal Yardware in Sioux Falls,SD is the best. Just got a new Honda generator that is a power house and very quiet!
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January 2023 by Lois Malone
It would be helpful if you would change your answering machine to say that you are CLOSED! Before driving 15 miles to come get a part for my snowblower, I called to make sure you were open because your website indicated the holiday may affect your hours. The answering machine said you were open and apologized for not being able to get to the phone, plus it gave your hours, which was open until 4 pm on Saturday. When I got to your store at 2:00 pm, there was a sign on your door saying you were closed!! Would it be that hard to change your phone message? There were at least 7 vehicles that drove into your lot while I was here to post this review!
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January 2023 by Matthew Woods
BEST OF THE BEST. We are not a large customer at all as we have only bought a couple things here and there. We dropped off two tires to have new tubes installed and they told us they would be done in roughly 1 week. One day later they called and said they were all done and ready for us to be picked up any time. They treated me as if I was one of the largest customers or I had bought the most expensive mower they had in the showroom. TOP NOTCH in my book
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January 2023 by Cole Keys
Best place in town to purchase any small engine stuff. Have bought our chainsaws and all bars and chains from here and they are wonderfully knowledgeable and helpful. Will continue to do business with them in the future.
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January 2023 by Jeffrey Pay
Very busy after a storm. Needed snow blower service. Two weeks out on repairs. Purchased part and installed my self. Friendly staff and they did have part in stock.
