This Verizon store provides good service but is often very busy, leading to long wait times for walk-in customers. The staff can be fantastic, patient, and helpful, making processes quick and easy for all customers, including those who are not tech savvy. However, the general inventory stock is not extensive, frequently lacking specific phone accessories like screen protectors even for popular models. The product selection has shifted, with more focus on watches and tablets than phones, and mainstream items like cases and speakers are often significantly more expensive than online retailers. While Verizon is considered a very good company with reliable service, many recommend using customer service lines or the app to avoid the in-store delays.
They didn’t have the color iPad I needed! The customer service was good, can’t complain! I didn’t end up going somewhere else for a different color iPad!
March 2026
Michael was so great about helping me today with my new iPhone and iPad. I never felt pressured and he was very friendly and professional.
March 2026
Mike was extremely helpful! I appreciated his patience with helping me. He walked me through all the steps and then some. I highly recommend him. Thanks Mike
