“Went in on 2/20/24 and was helped by Garret. All I can say is, he is the GOAT ? buddy helped me and saved me a lot when switching from AT&T. Knowledgeable and willing to help. Couldn’t ask for a better experience. Thanks Garret, you’re the man!”
10AM - 7PM
1225 E Saint Patrick St, Rapid City
Mobile Phones
“The lady working there was awesome. She helped me get a new phone for my daughter and had a great deal going on. My daughter was able to get headphones, an extra charging block as well as a case and screen saver for only $200. Those people are Great!”
“Best service I've had in a cell store. Everything was taken care of quickly and efficiently. Tanner was kind and considerate of my time. Excellent customer service.”
10AM - 7PM
1109 W Omaha St Ste E, Rapid City
Mobile Phones
“I had been to the cricket business in Spearfish seeking assistance with my phone, but I was told they couldn't help me and to call cricket instead. I asked if when calling Cricket would I get someone who speaks English and was told likely not. So I dealt with my phone not working for months. Today, I decided to try this cricket in Rapid city. I had very low hopes, especially with my last cricket interaction in Spearfish. Let me just say William is great and very knowledgeable! He actually listened to my problem and tried everything he could think of to try and fix my problem. He tried chatting with cricket for help (cricket chat itself sucks) & even contacted his boss for other ideas! My problem was not fixed, but I appreciate him trying everything he could think of to help me! I was very impressed with his customer service!”
“Cynthia took care of me well, she might be all the way from Kansas helping out this store in Rapid City, but her customer service was impeccable. The experience was the best it could be with her there.”
“It's Target. Way better than Wal-Mart. Good selection of products, the store looked clean and well stocked, and the people there seemed friendly. Sure you'll pay a touch more than Wal-Mart but the quality is better and I'd rather not fund the Waltons.”
“Nice Walmart, but the real reason for my five star review is employee Marina. We needed some help with a price check and Marina was the employee nearby. She found out we were visiting the area, and she spent time to give us some tourist tips”
“I worked directly with Sam at this location after my phone was hacked into. Sam was knowledgeable and patient with me during the 3 hours spent in the store fixing the problem. If you have a problem, Sam is your guy! Thank you for everything!”
“Andrew is amazing!! Went in with several questions and he answered them perfectly. VERY KNOWLEDGEABLE AND FRIENDLY!! Definitely knows what he's talking about. Service of cricket is great as well as very affordable...HIGHLY HIGHLY RECOMMEND!!”
“We needed new phones and decided to go with T-Mobile which had a great promotion running. Matt was so helpful in explaining the features of the new phone, got us all set up and we saved some money on the monthly bill. He answered all our questions and made sure we had all we needed when we left; as happy customers.”
“Chase worked with my husband and I to get a new phone. He was so knowledgeable, informative, efficient and helpful. We were in and out, all phone content transferred within the hour. We will definitely be coming back expecting this same service if not from Chase again!”
“Great experience. New manager and new crew member make all the difference! Very knowledgeable and thorough in their explanations. Highly recommend you give them another shot if you've had a previous experience that wasn't so good.”
9AM - 7PM
725 Omaha St, Rapid City
Mobile Phones
“Its always busy so we have to wait at least 20 minutes. I don't understand that. We're psying over $200 a month for service. I know I'm not the only one. Im sure they can afford to hire at least a couple employees.”
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“Tim provided excellent service to our son in college as we worked with them from a distance. He did not push products or services on us/him and showed genuine concern for our son's needs. We are glad we worked with this store. Thanks, Tim!”