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“5 star river is only for River. The rest of this business has been nothing but a nightmare. Was charged $1300 for a phone I never received or even signed for. Corporate and customer service couldn’t do anything for me for 8 hours, River got it handled in 2.”
“I broke my phone they did an upgrade to the TCL 30 XE 5G it was quick service and very helpful and they answered all my many questions happily. Also my best experience at any phone store I've ever been to this was a good place. This is an update, so 4 days after I bought the phone I noticed when they put the screen protector on it was dirty and I wanted to see what they could do anyway I went there today and Jiovan take care of me right away and solve the problem thank you to her and the people at this Metro store I would definitely recommend this place rather than a couple of others that I've visited.”
“I only gave 5 stars because the outstanding service Teddy gave me when i had a little mix up the day before...They should really consider him being management because the manager i encountered the day before wasnt to good...Teddy went above and beyond to help.me and added insurance to my daughter phone which wasn't even asked day before by manager....GREAT JOB TEDDYYYYY”
“Went to this T-Mobile office today with my new phone to have the transfer done -- switched from Verizon. It has been awhile since I have experienced customer service this excellent. The folks working this location know exactly what they are doing. They are kind, considerate, respectful and great representatives of this company. Highly recommend this T-Mobile location!”
“I got the best service the girl was super nice we ended up being there after business hours to get our phones set up, she was extremely patient & knowledgeable, I'm glad I went there for my phone.”
“Me and my husband went in with an issue and the the store manager i believe her name is Ashley she was very friendly and helped solve our issue.. thank u very much for your courtesy and professionalism..”
“They are a walmart, but they are doing better than they were. The only problem I've ever had with this store was there were no good buggys. They have since fixed this issue and I haven't had a noisy buggy for the past few months.”
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“Number one it will outside on a hot day Washington
Heights community under a tent meeting three fine gentlemen with beautiful personalities trying to make some money. They did a great job trusting that all they tell me is true I will see what AT&T can do for me. I am a Vietnam veteran and a senior citizen. Looking forward to do business.”