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November 2023 by Rhonda Stroup
I was having a transmission issue with a used Jeep Wrangler I had just purchased. Luckily I purchased a third party warranty at the time of purchase. I contacted the Jeep Dealerships near me and could not get anyone to help me. I called Sumter and they were absolutely wonderful. They kept me posted the entire time they had my jeep and did a fantastic job of getting my repairs done and working with my warranty company. I cannot praise the service department enough. Savannah was simply the best.
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November 2023 by John Fields
This was my first visit to this dealer. I was very impressed by the people I met. The General Manger Devontre Pearson was very friendly and very knowledgeable on questions regarding extended warranties and service. Tony Holmes is very knowledgeable about the cars and trucks he sells. The Service Advisors Cleveland White, and Bill Watkins, are very friendly and knowledgeable. This is my first Ram Truck. They are great at answering your questions and concerns. I tried 2 other dealerships and was very disappointed. Finally, the Technician who worked on my truck, Earl, did a great job servicing my vehicle. I will be coming back.
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November 2023 by Ralph Shick
Ellen in the parts department was extremely helpful with shipping a part for my Jeep that was on limited supply all over the country. The part ended up being defected, and Ellen, once again, was extremely helpful with locating a replacement in another state, which is scheduled to be shipped to me.
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November 2023 by Mimi G
I walked in without an appointment. I was given the same courtesy as everyone else who came in for service. I needed a battery replacement for a Promaster which was not a vehicle they typically service. The service was completed timely and within cost.
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November 2023 by Chocolate Solomon
I love the customer service and their work epics at this Dodge land in Sumter. I have gotten car parts and oil change here. It’s always good service and reliable time. U will be in and out and greeted with love.
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November 2023 by Yolanda Dennis
My experience was great I felt after the fact it was a little rushed but I'm happy with my purchase....I had to take the vehicle back the next day for a minor issue and it was told to me an inspection was done then not before...IT needed a oil change n back tire...they satisfied the oil change but not the tire
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October 2023 by janice kirkland
Service was awesome, went in for a oil change. Cleveland was very thorough with my paperwork to get a fob replacement. Within a couple of hours he called and said they had one on hand, it just needs to be program.
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October 2023 by Koral’s Closet
Great customer service! My car buying experience was fast and easy. Doug had me out the door within 2 hours. And the majority of that time was me making a decision on what vehicle to pick. The finance team was friendly and informative. I would definitely recommend.
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September 2023 by Capt. Joli
Although it took a few days. I was very happy with the service I received , after being unsuccessful at other dealer, Sumter jeep identified the issue and fixed the problem with my Blindspot monitors. I am very happy.
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August 2023 by Shelia J
I received a warm friendly greeting upon approaching the service counter. Bill was very nice in providing me with the answers I needed. He kept me informed re the work that needed to be done,telephonedme in a timely manner to keep me abreast of the work being done. I am very thankful for the excellent service given my vehicle.
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August 2023 by Bob Stemba
Took my truck in for an air bag recall. The people at check in couldn't have been nicer. Great drive thru. They had a large waiting area also. Good experience.
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August 2023 by Kyle Lyman
Sumter CDJR made our experience very enjoyable with no stress. We were upside down in our trade by a few thousand dollars. We picked out a very nice Denali that had everything my wife and I were looking for. Bernard and Trey put together the perfect deal to get us in our new vehicle. We would recommend them to anyone who is looking for a lightly used or new vehicle.
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August 2023 by Geoffrey Cameron
Bought a 2018 Grand Cherokee from the dealer and had a great experience. Offered a fair price and had excellent service. I have had bad experiences in the past in Columbia, but I wouldn't hesitate to buy from them again in the future.
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August 2023 by James Krivejko
This Ram’s team get’s it done. No matter how long it takes, they have a unified goal to satisfy the customer. I had a great sales experience, then had issues with my used truck purchase and the team worked together to fix it and keep me a returning customer. Here’s a few dealership hero’s that come to mind! Thanks George, Mr James, Devante and Bill!
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August 2023 by Michel’le Blanding
The service is good it’s just after the service I always have problems with my car so I have to take it back so I’m just waiting for something to happen to my car right now, so I had to take a back. It never fails that something else be wrong with my car. Which is crazy because all I get is an oil change.
