Storage Rentals of America offers a range of storage solutions with a focus on customer service. Many customers appreciate the friendly and helpful staff, particularly Stacy, who goes above and beyond to assist with finding the right unit and managing paperwork. The booking process is described as easy and straightforward, with support available for adjusting dates and securing discounts. However, some customers have reported issues with specific units, such as odor problems and HVAC malfunctions, highlighting the importance of checking units before committing. Overall, customers have had positive experiences with the service but recommend being vigilant about unit conditions.
We needed extra space and Stacy interrupted her cleaning routine to come back up to the office to help us get another space for our stuff. Much appreciated! Very friendly as well.
June 2024
Trying to figure out the best price and the best location was made easy with their customer service. Stacey at the Reidville office was so helpful to amend our dates and keep our discounts. The paperwork was easy. I called several times and visited twice and each time she and the GM was helpful and patient. Great service.
June 2024
Stacy is super nice.. Very knowledgeable!! Ill definetely recommend thos location!
