June 2024
the whole staff needs to be replaced!! every one is rude & un professional.. i ordered shoes got the wrong shoe & had hell trying to return it! never again.. in store or online you’ve lost a loyal customer for sure ??
April 2024
Very bad customer service! 5 of us purchase jordans from online and we was trying to exchange one shoe size and the service was horrible. This was our first time purchasing from DT and probably will be the last purchase! So many other places that would gladly accept my money I work hard for!
December 2022
Walked in to get my son some new gear. No greeting from associates. Stood by shoes for more than 5 minutes. Nobody acknowledged us. There were 4 associates behind counter just laughing and giggling away. They didn't even come over after I gestured for someone.
