“So I really had a great experience with the store at Johnston rd Billie always provides excellent customer services she always goes above and beyond for the customers. Cristal is an amazing manager also she makes sure the staff stays on track to make sure all customers are satisfied I'm forever grateful for the staff at Johnston road because Bill audit when you don't understand is there speciality”
“Premier Barter Exchange is an absolutely fantastic company that deserves all the praise in the world! I cannot express enough how much I appreciate their incredible services that have made my life so much easier. From travel to home services, they have everything you could possibly need.”
10 AM - 8 PM
3351 Pineville-Matthews Rd #200, Charlotte“When coming to this store, you should ask for assistance from Trevor Strain. He is highly professional and understands how to read people. My wife and I were in a rush to complete several objectives for the day and he was able to attend to our needs in less than 20 mins. He’s fast and is highly professional.”
“Neicee was awesome. she met all our questions before we could ask them. Very good customer service and sales rep.. an energetic good vibrant tmoble location...”
10AM - 8PM
8128 S Tryon St, Charlotte“This location is absolutely the best store to look for a phone, and the customer service is Amazing PERIOD! This location even has seating.A lot of options to choose from and actually ineract with the phones to choose what fits you. Chrystan is the specialist that helped me and worked hard to get me the best options I needed. 20 star service! She is this store GEM!”
“AMAZING service from Ryan!!! I just switched over to Spectrum Mobile and not being techy, I was apprehensive about switching carriers. Ryan was patient, reassuring and educated me about using Spectrum Mobile. The switch was seamless and as a senior citizen, I am VERY grateful!I would recommend Spectrum and Ryan to all!”
10AM - 6PM
7832 Rea Rd, Charlotte“Cody and George really took care of helping me get set up with my Internet at my new apartment! He also help me figure out what to do for my online account that was having errors because we moved from NC to SC. They know what they’re doing and appreciated their help!!”
“The gentleman was very friendly and explained everything we needed to know about our account since it was included in our rent. He was very polite and clear about everything.”
“We stopped in to get them to look at my phone because it was acting up. I ended up walking out of there with a new phone. The rep was AWESOME!! She educated us on the difference between the A32 and the A21, so I'm thinking I had the best phone but then she informed me that Boost don't do their upgrades like we thought. My A21 is the best I've had since being with Boost. We told her that we would be back on Friday to get my Bae a phone as well and remembered us. We were in and out with no problem.”
“Our fiber internet board on the outside panel died last night and their technician Mitchell was both quick to take action and pleasant to work with. 10/10, would recommend him to anyone I know.”
“Walter and Jose went above and beyond to ensure my phone was repaired today, they did not want me to be without a phone for the Holidays. They helped me file a claim and schedule an appointment for repairs within minutes.The level of customer service and professionalism at this location is refreshing! Thank you to the entire team and management staff!!”
9AM - 7PM
2143 Manna Ct, Rock Hill“Associates are knowledgeable, we were waited on quickly, and our needs were met without a problem. The store is quiet and peaceful, and there are places to sit that have chargers for your phone. There are plenty of phones for sale, along with accessories, watches, Google home kits, and other items.”
10:00 AM - 8:00 PM
8943 S Tryon St B, Charlotte“Thomas was and have been absolutely great! He helped us with our carrier switch and have been able to answer any of our following questions. He is very professional and entertaining and he made sure before we left that day we thoroughly understand what was being done. If and when you stop by this location know you'll be handled well by the staff and even better by Thomas. Great customer from you all and thank you so much!!”
“Everyone I've dealt with at OpenFiber (now called Ripple) were awesome. Addison came and installed the final connection into my wiring closet and the fiber network device and did an excellent job! The Service is very fast and reliable and I am 100% satisfied and confident that this service is just what's needed for WFH.4 months update - have not had a single outage since the installation. Connection is rock solid. Giant files download and upload quickly. i hardly think about my internet service now. Spectrum would go out periodically and i would have to go elsewhere to work at those times. My neighbor came to me the other day to check in about my satisfaction with openfiber/ripple and i gave it a thumbs up. I wish there were more than five stars in google ratings.”
“I came to get information regarding transfer to there company.There is a talented knowledgeable employee name Even, he was nice and explained everything to me.I understandI will go back today and sign up.This location was very clearPlease Keep Up being a nice location.”
“Absolutely great customer service team from Admir and JP and Manuel. Jp transferred all my old contacts and photos and info from my old phone to my brand new IPhone 15 and even let me hang out while charging the new phone so I was sure everything was working before I left. Super great team of people willing to help a customer be good before he went out the door. Recommend this store.”
10AM - 8PM
1750 SC-160 Ste 121, Fort Mill“Rosie G.deserves a big raise. She knows what she is doing, very sweet and spent time helping with my I watch 9. I spent 10 hours on the phone with tech support and they couldn’t figure out what Rosie did in 45 minutes. She is my go to from t mobile from now on.”
“From the moment I walked into the store until the moment I left, I got OUTSTANDING service. Teagen, the store manager, went out of his way to transfer all my data, contacts, pictures to my new phone. Then he showed me all the new features. This has been the easiest transfer to a new phone that I have ever had. Thank you so much.”
“Had several questions about my new account so decided to go to the retail store. I was very impressed. Virtually no wait. Angela, my service specialist was professional and most importantly, very knowledgeable. In”
“I came in on 9/22 and they were super busy. I came to switch from another carrier and I thought for sure it was going to be a huge hassle. Let me just say the girls did their thing. I was in and out of there in 30 minutes. Amber helped me switch from my old provider, US Cellular, and got my phone set up. The customer service at the store is something you don’t get anymore. The store is great!!”
“The 1 star reviews are odd. I had really great, fast Internet speeds with Comporium with maybe 1 or 2 small outages during the 4 years I had it. Even walking in the store to return equipment and cancel service was quick and painless; the woman at the counter was nice (I cancelled because I was moving out of FM). My only major "complaints" are that the prices kept going up and I had to pay extra for a static IP in order to get NAT type 2 with my PlayStation.”
“Came in to switch our internet over to Comporium. No hassle at all, super quick transaction, in and out in 15 minutes max. Wasn't upsold on anything which was refreshing!”