Slow, they won't make callbacks nor seemingly do anything to help their customers. The managers at most locations I've visited are lazy and slow. Definitely not worth banking here or at any other truist locale. The tellers are mostly nice.
March 2019
The worst part about banking with SunTrust is the lack of branches and ATM machines in the Charleston region. This branch is nice, but it's a 20 minute drive from my house to go to just to use the ATM to make a deposit or withdrawal. The one time I went inside the people working here were friendly.
