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“Went in for a cashiers check and Tierra was quick and so efficient. I appreciate that she even took the time to ask me about my day. Thank you Tierra for going above and beyond.”
“Nice employees, clean, can take awhile. But that just depends on who's in front of you.Not the best looking Wells Fargo I've been in. Could use an "overhaul", and remember that it's 2015. I'm sure the staff would appreciate an update on computers also. Some of those things were ancient.But very clean, very nice, very helpful, very knowledgable (unless they are new, and that's ok. We all need to start somewhere! Right?), polite...Dangy, 80's decor, dull, old computer equipment, uncomfortable chairs, VERY crowded where the bankers help people. Sitting down was like sliding into a telephone booth already being occupied.Keep the staff. They rock!!!But change EVERYTHING ELSE. The wall came down 25 years ago.”
“I just wanted to thank Peter Sanders for helping me out today he is a very experienced person and it was such a smooth quick transition I really appreciate it so much also I wanted to mention a big thank you for benjamin Thomas as well they were both amazing people with amazing customer service experience”
“Stacey Adams was amazing with us this morning. Helped us go through a car loan process. Made the process quick and easy! She was friendly and took her time to make sure we got what we needed, and wanted. Would recommend to anyone!”
“They have always been nice, helpful and professional with me at this branch. Although, this branch isn't diversified they have never treated me different or unprofessional like the branches in Columbia and the customer service line,,,,,just horrible. The branches and the customer service line need more diversity.”
“The 5 stars is for a banker named Mariah because if it wasn't for her I would have given a 1 star we had a problem with a deposit that was incorrect and had to wait the weekend to get it fixed today . Mariah was very professional and said she was very sorry the apology made me feel appreciated and she truly cared about the situation. We have been customers of this bank for a long time plus we have referred family and friends. So thanks to Mariah handling the situation with care and concern . We will stay with truist . She really turned a bad situation into a good customer service situation. Thank you Mariah for caring and taking my stress away ! Keep up the good customer service !”
“Mrs. Westlake is very nice and professional. She is always ready to help me. Thank you very much ???.I had notary public twice in this branch this year，changing foreign currency, and got small cash...”
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“I would like to express my appreciation for the excellent service provided by Dianna. Dianna was professional, courteous, and patient throughout the interaction. Her exceptional assistance was truly invaluable to me and I am grateful for all of her help.”