Verizon, located at 5401 Forest Drive, offers customers an exceptional in-person wireless experience through its dedicated sales consultants. The store provides assistance with upgrading devices like the Apple iPhone, Samsung Galaxy, and Motorola edge+, along with various Verizon plans. Customers can also find a range of wireless accessories and exclusive services. Reviewers have praised the staff for their patience and expertise, particularly highlighting Maddy's thorough guidance during an iPhone upgrade. She ensured a smooth transition for a senior customer, explaining options clearly and enhancing their confidence with the new device. Telisa has also received commendations for her consistent and attentive service over the years. Quincy stands out as a key team member, known for resolving complex issues with professionalism. He effectively assisted a customer with a video dilemma, showcasing his problem-solving skills and making the experience enjoyable. Overall, Verizon's staff is recognized for their commitment to customer satisfaction, making it a reliable choice for wireless needs.
I just want to take the timeout to thank this outstanding team member Jada Brown , she went above and beyond today helping me when i was in doubt and i’m not even a carrier with verizon but she met my needs today and im very thankful you’ve choose her to satisfy regular customers or just passing by customers! Way to... read full comment
December 2025
Megan may have been the sharpest, most articulate, most caring, and most helpful customer service rep I’ve ever encountered. Got everything sorted out.
December 2025
DeMarco was an amazing salesman. He definitely was trying to get every sale he could get with the add-ons and promotions. He was on it. lol 😆
