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“I got my iPhone repaired here less than buying a new one. They did an excellent job and was courteous during the process.
I would definitely recommend this business.”
“Kiana was fantastic!! She rescued us. We had a phone that no one at Verizon customer could get to activate and Kiana figured it out and made it work without us having to buy another phone or spend 4 more hours on the phone with Verizon customer service. We appreciate Kiana's awesomeness!!”
“The professionalism that the staffed showed at this location was great! Thank you to Mr. Thrash-Pettus for his service today.
This location needs MAJOR maintenance. If I didn't know any better, I would've thought this location was in foreclosure. How about you upgrade this location, just like you built the new location down the street! VZW DO BETTER!!”
“Derek and the young lady (didn't get her name) was helpful, professional, not to pushy, which translate to letting the customer makes their choice. They showed good customer service/multi-tasking by assisting multiple customers simultaneously so no one had to wait. Good customer service received, my expectations are extremely high which means if I give a rating it was a good experience.”
“Went to get a new phone on today.. it was time!! Thanks to Eric for taking the time to help me and took his time explaining step by step I'm now enjoying my new phone!”
“I'm so grateful for meeting Ms. Jihan especially the why she greeted me making me feel welcomed i came to upgrade my phone today she showed me several options I found one I like she also showed me that I qualify for a tablet and I accepted the offer but what made me really appreciate her she made she transferred all my stuff over and that is something real important me I will and I'm telling family and about my wonderful visit!!!! Thanks Ms.Jihan ”
“Today had a wonderful experience at Cricket Wireless store. A rep. named Najalia who was totally involved with smart questions and much knowledge help me solve my phone issues .”
“This man saved the day for me my key broke off completely and he came through and kept coming back when necessary to make sure I had a functioning key pure life saver for sure”
“Dont let the stores location deter you from stopping here. Like 100% hands down the best verizon store location in columbia. And I have honestly been to so many different locations.
Theres this one dude named Dylan that works there that is absolutely amazing! Since you are here, reading this review, you are most likely looking to see which verizon you should go to. And I, a not automated person that just visited the store am giving you a first hand account of my very recent visit. So at this point you have no reason to not go to this location. Go ahead and do yourself that favor. And when you go in, find dylan, he needs to be the only person from verizon that you interact with from the point when after you are done reading this review and on.
Also I literally never write reviews, you can look in my history. I took the time out of my day to do this. Because it was that serious”
“As a “old school” senior citizen, I was fearful of an iPhone upgrade (mine was a 6); but I knew it was necessary. Maddy was so patient taking her time to show and explain all options to me, including Verizon services and pricing, while making sure I understood everything. I left with an iPhone 15 (with everything transferred from my old phone) and a more comprehensive data plan confident in my decision and in my knowledge of the new phone. It was the best retail experience I’ve had in a long time.”
“My family and I were greeted immediately upon walking into the AT&T store by Ken and what a great customer service experience to receive from beginning to end. He was very knowledgeable when it came to having transfer the data but also presenting the best deal that would make sense for what I was trying accomplish as a customer. He was nice and patient with having to deal with the transfers of my device and my daughter’s at the same time. Then assisting my mom with her account questions as well. I am huge on customer experience and I can say that Ken went above and beyond yesterday. Thank you so much for the wonderful experience and I’m sure we will be back in the future! ☺️”
“I was in cricket wireless today and I thought Dominique was very professional where as the management wasn't at all there was a lot of cussing from her phonecall and she allowed the others customer's to use falue language.”
“I spoke with the manager at the Gervais street store, and he was very knowledgeable and helpful with suggestions for me in getting the most from my new phone service for the best price! Highly recommended!”
“Ms.Hilda is the best store manager!!! She took her time in helping me with all my needs.She was very patient and courteous. I recommend anyone to please come talk to her, she is amazing.”
“Cindy & Ben were EXTREMELY helpful with my phone deliema.(screen & contacts)Their patience & kindness was/is greatly appreciated.Thank you Benjamin for ALWAYS going the extra mile to help your customers.”
“I never went to buy a phone but as i enter the store i was greeted by Mr. Rafael who did such a wonderful customer service job. I ended up leaving with a phone, case screen protector and a high quality Bluetooth head set. Mr. David was apart of the process too. I would like to thank Mr. David, Rafael and the rest of the team for the Excellent Customer. Service.”
“Donte Williams helped us immediately and was very polite and knowledgeable of the accessories we were looking for. We were in and out in no time and he made the experience enjoyable.”
“The new Store Manager, Tyler, is beyond knowledgeable when it comes to this wireless stuff. He was beyond helpful definitely got more than what I even came for. If your looking for the perfect wireless experience, Tyler is it.”
“Great customer service, I went there to check their offers ,since am switching from metro PCS. Very friendly staff , explained everything to me . And took their time transfering my info from my old phone to my new ZTE Blade X.”
“I signed up for Boost online after confirming that they were able to work in a ipad mini. I went there for help getting the Sim card inserted, which they kindly helped me with. So I liked the staff but don't care for the online service.”
“The place to obtain a new phone line or transfer from another operator is a company affiliated with T-Mobile. Their service is excellent. They also have very strong offers. I recommend them, especially for the family package, as the price will be on a cheaper group.”
“I went to Verizon Wednesday and had an appointment with Wes.
I bought a new phone and Wes transferred data and stayed over an hour.
Wes was very professional and attentive.
We had a very good experience.”
“Ruben was very patient and helpful. He acknowledged me as soon as I walked in the doo, and assisted me with the purchase with no hesitation. I love his customer service skills. I pray we could have a world full of Rubens. Thank you so much for all of your help.”
“Amber took care of us and made the transfer process to set up a new line easy and quick. We couldn't have done it without her! She was very resourceful and helped me troubleshoot accessing my Verizon account to get my transfer pin when I was having trouble. We were very impressed with her service, she was amazing!”
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“It’s always a perfect approach when the store staff wants to be a part of the solution! And not interpreting the problem! NO SECOND FIRST IMPRESSION! Well done Ms Erin and team!”