Lowe's Home Improvement is a go-to destination for all your home improvement needs. The local Columbia, SC store offers a wide range of products, from gardening supplies to new appliances and paint colors. Customers can also browse the selection of patio furniture and get expert assistance from the knowledgeable staff. One standout employee, Viktor Krasnov, has received praise for his exceptional customer service. Customers have noted his professionalism, speed, and willingness to help, as well as his deep understanding of the products. Viktor's dedication and expertise have made him a valuable asset to the store. While some customers have reported mixed experiences with the store's staff, the overall inventory and selection at Lowe's are generally well-received. The store's manager, Stephanie, has also been commended for her professional and accommodating approach to customer service. Despite some occasional challenges, Lowe's remains a reliable choice for DIY enthusiasts and home improvement projects, offering a wide range of products and knowledgeable staff to assist customers.
I have consistently received nothing short of outstanding service doing curbside pick up at my Lowes. Every person, including the guys in the garden area plus Sydney, Maria and Debra are great. Quick, friendly, efficient and accommodating. Would definitely recommend the curbside assistance! Thank you!
May 2025
My husband and I had a great experience working with the sales specialist, Viktor Krasnov. We were impressed with his knowledge, speed, professionalism, and willingness to help! This store is lucky to employ such an incredible and dedicated employee as Viktor, because he knows and seems to grasp things fast. Very impressive.
May 2025
I had an outstanding experience with Viktor Krasnov, who was very accommodating and flexible throughout the entire process. He was able to answer all of my questions, was helpful, fast, easy & clear to communicate with (in my language). Total bonus! It’s rare to come across someone as knowledgeable and eager to help as... read full comment
