Cricket Wireless Authorized Retailer is praised for its exceptional customer service, with staff members like Tonya and Mya receiving special recognition. Tonya is noted for her patience and thoroughness while assisting customers, demonstrating a calm and positive attitude even in stressful situations. Customers appreciate her dedication to addressing their needs professionally. Mya, on the other hand, is highlighted for her eagerness to help, especially when resolving challenges like porting numbers. Her friendly demeanor and extensive knowledge about prepaid services create a welcoming atmosphere, making customers feel at ease. She engages customers in conversation, making them feel valued and connected. Additionally, the store manager is recognized for being knowledgeable and professional, contributing to the overall positive experience. The store is highly recommended for both new and returning customers, emphasizing the commitment to top-tier quality service. Overall, Cricket Wireless Authorized Retailer stands out as a place where customers can expect to receive exceptional support and care from its dedicated staff.
I work with Miss Keke today she is professional and very knowledgeable on phones and taking care of any kind of problem you would have. Would come back again
September 2023
EVA IS THE BEST!!! She went above and beyond!!! Go go go and she will give you Superior Customer Service!!!!!!
June 2023
Very satisfied with the customer service and knowledge.
