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“Absolutely the Best Place for Appliances in Chas / Trident area. Very knowledgeable and professional staff and management. Been buying there for 14 years now, wouldn't go anywhere else! Owners are on premises almost all the time to solve if any problems arrive ALWAYS get a person, not a machine when yal call. The staff Eric and Terry have been there 30 years, and delivery men are on time, careful and proficient . Tim the owner is doing something right to have staff who have stayed so long. Seen the sa.e staff there fir over 10 years now. Great atmosphere, great product k owledge, prices can't be beat and delivered on time.”
“Used to be a Lowes guy, but lately it seems the selection and employee engagement with shoppers is a bit stronger at The Depot. Also, we don't get hassled by employees standing at isle ends trying to sell us something like the other place.”
“Overpriced lumber (no surprise there), support your local businesses whenever possible instead of big box stores!!
All my experiences at this Home Depot have been positive thus far. I've frequented this location as needed for projects.”
“Lots of DIY projects lately. First project to clean up these stools with Home Depot paint. Had them tint one of the wood stains for me (Behr brand) in Atlantic navy. Came out great & I didn't have to sand off the original stain which was a time saver. Second was a blanket ladder. Found some measurements on Pinterest and went to Home Depot for supplies. The guys cut the wood for me which cut down greatly on the time to prepare and assemble.”
8AM - 8PM
7554 Northwoods Blvd, Charleston
Appliances
“Nicki at the checkout station is an absolute pleasure! She knew where everything was that I needed. She is to be trusted and is passionate about her job. Thanks Nicki and; Heather in hardware for taking care of me tonight. Cheers!”
“Your employee Bill was excellent help to us today! We bought a grill and propane tank. We had trouble getting the propane and Bill came out and helped us. We really appreciated his help and kind demeanor. Another employee, Walter, was rude and rolled his eyes when we told him we were having trouble. I would advise someone to remind him of decent customer communication.”
“Typical Best Buy store. I was mostly in the phone section which was more heavily stocked with iPhones and accessories. There weren't as many android accessories or clearance items. The Samsung and Motorola were not turned out whereas the Apple and Google phones were. The staff seemed nice and were quick to ask if I needed assistance”
“I had no problems. Gave them part #, they ordered it with no shipping charge. Sure u can order stuff online for cheap. There are three places in the charleston area that deal with appliance parts. They seem to never have what u want in stock. One place wanted a $25 shipping charge for this $53 part.”
8AM - 8PM
2008 Magwood Dr, Charleston
Appliances
“As of Tuesday I officially became a first-time home buyer (FTHB as I've been calling myself!) and that means I will be spending a lot of my time at stores with the word "home" in them!!!First up I needed to buy a refrigerator. The Home Depot had deals going on until the end of November, so I wanted to take advantage. When I arrived to the appliance section the girl was helping another customer so I waited. I'd been looking at the fridge online for a couple weeks and knew exactly what I wanted. We got it loaded on her computer and luckily before paying I noticed it wasn't what I wanted! We backed the order out and found exactly what I wanted for the same price and more features.The next day LeeLee called me to let me know a model of my fridge was now on the display floor. So nice of her to take the time to call me as I really wanted to touch it and see it before spending such a large amount of money!Buying a new home is overwhelming. Shopping for things for a new home is overwhelming. I've found that if home stores such as The Home Depot are properly staffed the experience can be way less stressful. Otherwise you will find yourself walking around aimlessly in a warehouse full of very tall rows of LOTS of stuff.”
8 AM - 6 PM
7554 Northwoods Blvd, Charleston
Appliances
“I have to say, I am normally a Lowes shopper because we don't like the Home Depot in Summerville much. People aren't super helpful there and definitely not friendly. I was hesitant to go to this Home Depot but it's the only place that had something we needed and it was on our way home from downtown. So we stopped. EVERYONE was so super nice and helpful! I wish it wasn't so far away. The people we encountered from a gentleman stocking who knew right away where what we were looking for was, to the people at the self check out. There were like 3 people at the self check out and 2 that were at the other counter that all were so very friendly. That has changed how I feel about Home Depot. I'm glad it was the only place that had what we needed. Keep being awesome!”
“The easy always have what I need It's very convenient to my workplace. Mark Brown is a very good manager and is always very helpful when I've seen him. No matter how busy he is. He needs a promotion and a significant raise.”
“I am extremely satisfied with my experience with Signature Appliance Center. I have gotten a number of appliances there and trust their reliability. I spoke to Max and did not even have to go in to the store. I was able to get a new Bosch microwave that fits perfectly in the space of my old microwave.”
“I rented a washer and dryer from this location and I couldn’t have had an easier experience. The installation and return was all very easy and everyone that works there was very accommodating and helpful.”
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“I can't say enough great things about my recent experience with Plugs Appliance, particularly the exceptional customer service provided by Lisa. After having my washer and dryer delivery canceled twice by both LG and Samsung, I was feeling beyond frustrated and unsure of what to do next. But Lisa truly went above and beyond to turn a stressful situation into a positive one!
From the moment I explained my dilemma, she took control of the situation, offering solutions, options, and an empathetic ear. Lisa kept me updated every step of the way and went out of her way to ensure I found the perfect washer and dryer combo. Not only did she expedite the pickup, but she also made sure it was handled smoothly and professionally—far exceeding my expectations!
It’s rare to find someone as committed to customer satisfaction as Lisa was. Her attention to detail, quick responses, and willingness to go the extra mile made all the difference. If you’re looking for a company that genuinely cares about its customers and delivers with professionalism, look no further than Plugs Appliance.
Thank you, Lisa, for making this process so seamless! You’ve earned a customer for life. Highly recommend! ⭐⭐⭐⭐⭐”