June 2021
if i could give them negative stars, i would. the most incompetent, worst, least reliable service i have ever encountered in a business in my life. i hope this company fails soon. we need a better competitor in the market.
October 2017
Very good service and decent pricing. Zipcar cannot be held accountable for people's dirty customs. If that's how some of they would have a car, I can just hope they don't do airbnb.
June 2017
Absolutely horrible customer service. I'm surprised anyone has even been able to get through to customer service...I've been trying for weeks, both phone and e-mail, with no response. I can't even review the actual zipcar service since I can't seem to get through to the company to set up an account!
