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June 2021
if i could give them negative stars, i would. the most incompetent, worst, least reliable service i have ever encountered in a business in my life. i hope this company fails soon. we need a better competitor in the market.
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October 2017
Very good service and decent pricing. Zipcar cannot be held accountable for people's dirty customs. If that's how some of they would have a car, I can just hope they don't do airbnb.
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June 2017
Absolutely horrible customer service. I'm surprised anyone has even been able to get through to customer service...I've been trying for weeks, both phone and e-mail, with no response. I can't even review the actual zipcar service since I can't seem to get through to the company to set up an account!
