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“5 stars for Tameka and Joanne. They were so patience and understanding even when I was not. Thank you ladies for all of help. You are bright stars at that branch.”
“My husband and I visited Chase Bank to open a new account, and everyone there was incredibly kind and helpful. Although we didn't have the correct paperwork initially and had to return a second time, the staff was understanding and supportive. During our second visit, we were more prepared and met with Aldo Burciaga. Aldo was exceptional - he was professional, courteous, and informative. We felt guilty because we arrived on a Friday at 4:40 pm, just 20 minutes before the bank closed. Despite this, Aldo still met with us and assisted us well past closing time, remaining patient throughout the process. We are incredibly grateful for his exceptional customer service. Overall, it was a great experience.”
“The team here is friendly, expedient, knowledgeable and professional. My experiences with the East Side branch lead both my dog and I to look forward to coming in!”
“I unfortunately had to close my accounts with Santander. They are implementing new fees that made it hard to justify leaving my money with them since I wouldn't qualify for fee waivers.”
“It is a great band because of the TD Ameritrade I know as a young person I want to plan my future in retirement, so I might as well bank with a bank that also handles investments. However, upon opening my checking account, I was offered checks. I agree.I’m charged $12 but the checks never came. I called the branch & the Lady was semi-rude even though I’m always polite lol and she basically told me not my problem go put another order in and pay for it again I laughed and said not the greatest service to kickstart my new account. But I digress.However, because of that they get 4 stars. Besides, does any company really deserve 5 stars?!?! Idts lol also, you have to download a third banking app for alerts one app for the investments, and one app for the alerts. Jeesh talk about getting it in fr fr.”
“seriously impressed with the service I received while stopping by to get some information on opening an account with Charles Schwab.Domenico F. is a real star. Customer service at its best. Highly professional. Friendly and simply super helpful. I received all the information pertinent to my situation resp. case. Detailed and easy to understand. BRAVISSIMO !!!I did not interact with other associates but if they share the same qualities that branch must shine :)”
“Bruce is one of the best bankers I have worked with. All the staff at this branch are super catering to your needs and friendly. Again, I would highly recommend Bruce Reis when you first open an account or for latter assistance.”
8:30AM - 5PM
55 Dorrance St, Providence
Banks
“Super nice in here thy are on the job do you know you have an employer, that is the bank of Newport. He’s Superman and super nice and watch out fighting with qinqin and he’s chill bro don’t push the button. He’s a real nice person. I know him personally OK very nice man has his team if you got a problem with his team, you got major Superman and if you have a problem go to superman. Yeah, I said superman you got that right he’s downtown and he’s real nice person be straight up and honest with him if you got a Palmer, his team member go to him go in the Angeles corner office. He has an office downtown and he’s super nice. Super nice. I’ve known him over 16 years and you know what super nice his name is Superman. He works at the bank in Newport downtown Providence, Rhode Island.”
9AM - 4PM
270 Academy Ave, Providence
Banks
“Super helpful! After customer service couldn’t help/refused essentially, and being hung on multiple times at the mineral spring branch, a very nice man helped me and fixed my issue ENTIRELY within 15 minutes. As a busy mom right after the holidays with bills upcoming. This man was a saint! Thank you!”
“Frandini & Soha are great. I opened two accounts with them recently and their customer service is perfect. Both individuals are very friendly, helpful, & thorough. Thank you!”
9AM - 4PM
1477 Broad St, Providence
Banks
9AM - 4PM
792 Hope St, Providence
Banks
“The best banker Justin works there and she is a blessing and wonderful person of God. She is professional and down to earth. One or the best people I've ever met.”
10AM - 4PM
100 Westminster St STE 1050, Providence
Banks
“Asti is a super nice person, helpful and super patient. Even if our English is not very good, we still get the most help from him. As a person in the service industry, I strongly recommend: If you are his boss, you will definitely I want to help him get a raise or a promotion!
He even recommended the best restaurants in the town! We very appreciated your help!”
Open 24 hours
1025 Smith St, Providence
Banks
9AM - 4PM
120 Waterman St, Providence
Banks
“Opening a bank account here was extremely easy. Very nice and kind people! They helped me with everything, with no rushes and consideration. They even spoke Spanish if I didn’t understand something! 11 out of 10!”
8:30AM - 3:30PM
160 Francis St, Providence
Banks
“Often times we only hear about negative experiences, but I would like to thank Mariesa Goralnik for going above and beyond to help me. She is so amazing and delivers such great customer service. Rhode Island Credit Union is so lucky to have such a great employee.”
9AM - 4PM
700 Hartford Ave, Providence
Banks
“I frequent this branch, if I’m being totally honest there is usually a long wait time (especially around noon) but it’s something I just account for when I’m making a trip to this branch. Aside from the wait the employees are great. Specifically, I’d like to thank Jon(or John, I don’t know how he spells it) who helped me today and couldn’t have been better. He really helped me when I was in a bind and the issue has already been taken care of when I was originally told 7-10 business days. Thanks again!”
“I bank with citizens and I'm satisfied with their customer service, wether on the phone, online or in house, their staff has always been respectful and helpful ..”
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“So glad you finally opened a Providence branch - thank you! And thanks to the team that helped complete my first ever international money transfer to pay for my summer Safari trip!”