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“I visited your Verizon store in the Enerald Square Mall - No. ATTLEBORO. MA - to purchase a .new phone. Sean took care of me and was extremely knowledgeable, professional and personable. I am not very tech- savvy, so I really appreciated his patience and ability to explain things in language that I could understand. He made my visit an enjoyable one, and he is a credit to your store as well as a great representative of the Verizon company.”
“Fransisco was amazing! Very helpful and patient. We came in for a new phone and needed everything transferred from the old one. At one point there were two customers after us and Fransisco professionally helped us all. Making everyone feel like priority. Never seemed overwhelmed.”
“Many thanks and recognition to Trinity at this location! Due to NUMEROUS internal Verizon errors I had to make SIX trips to this store!
On each occasion I was fortunate to deal with Trinity who took the time and interest to facilitate the many things necessary to undo the Verizon errors. She’s a gem.”
“Our company has been working with BridgeConnex for a little over a year now and we have been extremely satisfied. We were initially referred to them by our IT consultant to help troubleshoot issues we were having with our phone system in our office. None of the local service providers had been able to successfully implement reliable service that included the highly attentive customer service offered by BridgeConnex.We initially utilized them as a phone service provider using our previous technology but have since fully integrated with their services and hardware/software solutions.Our experience with sales, installation and the continued support we receive has exceeded our company's expectations and we would be happy to recommend their service to anyone.”
“Went today to get wife new IPhone. The staff was very helpful and knowledgeable . Answered all of her questions and helped get the new iPhone started. We highly recommend this location for any of your IPhone needs. Besides being knowledgeable, the two gentlemen that helped her were very personable.”
“We're a Florida Non Profit organization and Techsoup Member. We have been using the Mobile Beacon Hotspots since 2017 or 18. The service has been excellent and the devices, save one, have performed flawlessly. When we received one hotspot that wouldn't connect Mobile Beacon tech support instructed me to go to a Sprint store, log on to their free wifi and reboot the device. I followed their instructions fully ready to lambast them for sending me on a wild goose chase! To my surprise, the device rebooted and worked perfectly. Mobile Beacon has been a God send to our organization! Thank you Mobile Beacon! :-) AKTEDC”
“I take the five stars back, this one person that works on Newport Ave Pawtucket, can never help me. I ask why my FB was never transferred to new phone, he don't know. Not a T-Mobile problem. No matter what I asked, it wasn't a T-Mobile problem. Really? Isn't it all connected? OMG”
“Eric the store Manager was so patient and informative. Him and his colleague Aaron help my sister and I tremendously transferring data from one phone to another. Store was busy packed but they always greeted every customer with a smile and assisted as soon as possible. They definitely made a stressful situation much better. Thank you Eric and Aaron!!!”
“I've been a loyal T-Mobile customer since my first cellphone many many years ago. T-Mobile Tuesdays is a program that thanks T-Mobile customers with free stuff, great deals, and exclusive offers every Tuesday--just for being a T-Mobile customer. This program launched in 2016. Recently the T-Mobile Tuesdays app got updated to the T Life app. The app is free to download. On some Tuesdays, T-Mobile offers free physical items for customers to redeem via the app and pick up in-store. Some of those items are reusable tote, winter blanket, socks in honor of Pride Month, a notebook in honor of Black History Month, Halloween "Trick-or-Treat" bucket, and so much more. This T-Mobile store located on Level 3, near Boscov's, always has the free items in stock and I never had any trouble redeeming it. At times, you may have to wait for a staff member to assist you but the staff are always friendly. Download the T Life app if you have T-Mobile and haven't done so already.”
“A year or so ago someone went to this store and tried to buy 4 iPhones and an Apple watch but the manager called me, I was in a meeting, so he called my wife but she was teaching a class so didn't answer, the manager then tried my daughter's number but again got no answer. I was frustrated at the time but now applaud the managers efforts.”
“EDIT:I went in today and had the pleasure of working with Nate. He was knowledgeable, answered all my questions and has amazing customer service. Thank you so much for a great experience at the end of your night.
Part2: 2 days later, went back and joined the family plans, thank you Nate!!”
“The staff here was great. Props especially to Jon. My wife needed an upgrade that ended up being complicated, and he champed right through it. Appreciate you, Jon!”
“I lost my phone not too long ago and went to Verizon and received nothing but the BEST service ever!!!! Josh was extremely helpful and did apsolutely everything for me to replace my phone! Out of all the Verizon stores that I've been to this was clearly the best. Thanks so very much!”
“Today, 7/9/24, I had the pleasure of going to this store. I walked in, noticing that there was a worker not helping a customer, and met a wonderful employee named Nina. I told her my reasoning for being there, and while she was on the phone with customer care, the assistant store manager, Ivette, came and provided service. At the end of it all, I left a very grateful and happy customer.
3 awesome women, full of personality and spirit, Nina, Ivette, and Sheena all gave me service. I truly felt important, and these employees need to be recognized.
Thank you so, so much!
-Austin Kirchner”
“I had to bring a Verizon TV cable for a refund.
The representative took care of the procedure with ease.
He was very happy to take care of it, had a smile on his face.
Checked my Gmail to send me the receipt.”
“Go see Kimmie!! She went above and beyond for us on our journey to switching to Verizon! She was very helpful and pleasant! 10/10. Our process was slightly complicated and everyone here especially kimmie was so friendly and helpful!”
“Janisse was phenomenal in working with me about a misplaced cell phone and the Find My app capabilities. Super professional and attentive so be sure to hire more people just like Janisse!”
“Came in at 7:20 and staff was very friendly and Mathew helped me out a lot with getting the 1 terabyte 15 pro max and explained all the accessories very well helping me get everything I needed . Would absolutely recommend going here for all your phone needs.”
“Everyone in store was great, the problem is traveling back and forth over the bridge sitting in traffic, you charges me 100 for tech to come out because your box crap the bed, well a month later and just returned a box not working, but spent 2 hours in traffic, not happy!!!!! I didn’t charge you for your boxes not working Has and time …. And 2 days no cable”
“Amy and Dexter are phenomenal- they were fast and efficient leaving me happier than expected when I switched from t-mobile (who won't help even a dying soul) and I was so happy I did the switch”
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“Nick has been excellent to deal with! Any little hiccup to arise, he immediately takes care of! He’s responsive and super helpful! This is my first experience with a cable company and so far so good thanks to him!”