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“I like this store for location and size. The employees that I have worked with have been knowledgeable and friendly. I schedule a time to go in and have one on one service. I look forward to my next upgrade.”
“Great customer service, by Mike! In and out quickly and got exactly what we came in for - without feeling any pressure. Got some good deals too and saved some money on our future bill.”
8:30AM - 5PM
2419 Hartford Ave, Johnston
Internet Service Providers
“We're a Florida Non Profit organization and Techsoup Member. We have been using the Mobile Beacon Hotspots since 2017 or 18. The service has been excellent and the devices, save one, have performed flawlessly. When we received one hotspot that wouldn't connect Mobile Beacon tech support instructed me to go to a Sprint store, log on to their free wifi and reboot the device. I followed their instructions fully ready to lambast them for sending me on a wild goose chase! To my surprise, the device rebooted and worked perfectly. Mobile Beacon has been a God send to our organization! Thank you Mobile Beacon! :-) AKTEDC”
“Nice people great service usually pretty busy. But they find time to help. The store is exceptionally clean. Plenty of parking. Big selection of phones too fit all budgets! ?”
“Been working here for months. Not sure what all these people are saying. CJ isn’t crude and obnoxious or racist. He cares for his employees and I love it here! Best T-Mobile!”
“Just left this location - have had less than stellar interactions in the past but today went smoothly and the man who helped me today was great! Keith G is the man.”
“Just want to thank Gustavo and Valentine for their excellent customer services. Valentine was very patience helping me setting up my phone. Keep up the good work guys.”
“I've been a loyal T-Mobile customer since my first cellphone many many years ago. T-Mobile Tuesdays is a program that thanks T-Mobile customers with free stuff, great deals, and exclusive offers every Tuesday--just for being a T-Mobile customer. This program launched in 2016. Recently the T-Mobile Tuesdays app got updated to the T Life app. The app is free to download. On some Tuesdays, T-Mobile offers free physical items for customers to redeem via the app and pick up in-store. Some of those items are reusable tote, winter blanket, socks in honor of Pride Month, a notebook in honor of Black History Month, Halloween "Trick-or-Treat" bucket, and so much more. This T-Mobile store located on Level 3, near Boscov's, always has the free items in stock and I never had any trouble redeeming it. At times, you may have to wait for a staff member to assist you but the staff are always friendly. Download the T Life app if you have T-Mobile and haven't done so already.”
“I've been a T-mobile customer for about 3 years and I never had an excellent customer service experience like I did recently.T-mobile representative Jaison is excellent at providing great customer service. I had a few questions about my current plan and other T-Mobile mobile plans, and he answered all my questions with great details. (Thank you Jaison)This store location became my preferred store going forward.”
“My phone was having an issue with the SIM card and I rushed to the store after work to see if I could get it fixed. I was worried it would take a while or be a hassle. However, the associate was very friendly and helpful and everything was taken care of in less than 10 minutes! Great experience!”
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“We stopped in for help transferring my husbands old phone onto a newer android. Shawn was an amazing help! We will stay loyal to T-Mobile thanks to people like Shawn.”