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8:30AM - 5PM
2419 Hartford Ave, Johnston
Internet Service Providers
“A year or so ago someone went to this store and tried to buy 4 iPhones and an Apple watch but the manager called me, I was in a meeting, so he called my wife but she was teaching a class so didn't answer, the manager then tried my daughter's number but again got no answer. I was frustrated at the time but now applaud the managers efforts.”
“I've been a loyal T-Mobile customer since my first cellphone many many years ago. T-Mobile Tuesdays is a program that thanks T-Mobile customers with free stuff, great deals, and exclusive offers every Tuesday--just for being a T-Mobile customer. This program launched in 2016. Recently the T-Mobile Tuesdays app got updated to the T Life app. The app is free to download. On some Tuesdays, T-Mobile offers free physical items for customers to redeem via the app and pick up in-store. Some of those items are reusable tote, winter blanket, socks in honor of Pride Month, a notebook in honor of Black History Month, Halloween "Trick-or-Treat" bucket, and so much more. This T-Mobile store located on Level 3, near Boscov's, always has the free items in stock and I never had any trouble redeeming it. At times, you may have to wait for a staff member to assist you but the staff are always friendly. Download the T Life app if you have T-Mobile and haven't done so already.”
“I just got to thank Tracy I for the awesome customer service recently at the Lincoln store. I needed to add a new service and she pleasantly took the time to explain how it would work, the charges associated with it and set everything up for me! Pretty great for someone not so tech savvy. Thank so much for the great customer service!! hard to find in this world.”
“The staff here was great. Props especially to Jon. My wife needed an upgrade that ended up being complicated, and he champed right through it. Appreciate you, Jon!”
“Had a great experience with Jonathan at the Boost Mobile store on Lonsdale Avenue. Just bought a new iPhone 15 and took it to the store for activation. There was some difficulty because my service is through Boost Infinite which is somewhat different from the regular Boost Mobile. Jonathan opened a chat with customer service and got them to send me an e-sim which allowed me to activate the new phone. Really appreciate the time he took to do this even while dealing with other customers.”
“Ariana gave the best experience at T Mobile in Cranston, RI. She solved my problem efficiently and was very welcoming when she saw me come in to the store. I will be going to T Mobile to address any issues in the future.....I think she would be a great
example & trainor because she put me at ease right away and her awesome attitude made my day!!”
“I worked with Brandon. He was very friendly. He helped me with a purchase of samsung watch ⌚️ for myself and a Apple watch for my daughter for Christmas. The store was very inviting, cheerful, and inviting. Thank you Brandon and Matt for your great service.”
“While happy overall I am very disappointed and confused about why cox cable as big as the company is with all the money they make they don't give a veterans discount on their plans just as a sign of thanks for their service . Just wondering ? .”
“I have a great guy at T-Mobile Antonio Warwick Mall he had a lot of patience he went way beyond helping me I thought what a great guy he was like that with every customer very nice professional. Thankyou so much Antonio TMobile”
“after my phone unexpectedly broke this morning, i decided to take a trip to t-mobile. fernando immediately helped set me up with exactly what i was looking for as soon as i walked through the doors. he was so helpful & even offered kind words of advice when i told him about feeling like i had a bad luck streak. amazing and genuine customer service, he deserves a promotion”
“I had to bring a Verizon TV cable for a refund.
The representative took care of the procedure with ease.
He was very happy to take care of it, had a smile on his face.
Checked my Gmail to send me the receipt.”
“wanna give a shout out to Vito - 66595 for helping me fix my internet connection! As an individual studying IT in college right now I was at a loss on diagnosing and fixing internet problems myself. He was fast, nice and easy to converse with while getting things up and running!”
“Janisse was phenomenal in working with me about a misplaced cell phone and the Find My app capabilities. Super professional and attentive so be sure to hire more people just like Janisse!”
“Went in Thursday November 30th with my iPhone that I can only described as being possessed. Siri was talking like she was a layer In an ad for a used car dealer and I could not use my touchscreen. Was greeted at the door by Jesse and another gentleman and they were able to get me back into my phone extremely fast. Awesome guys all around thanks again Jesse!”
“Amy and Dexter are phenomenal- they were fast and efficient leaving me happier than expected when I switched from t-mobile (who won't help even a dying soul) and I was so happy I did the switch”
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“We're a Florida Non Profit organization and Techsoup Member. We have been using the Mobile Beacon Hotspots since 2017 or 18. The service has been excellent and the devices, save one, have performed flawlessly. When we received one hotspot that wouldn't connect Mobile Beacon tech support instructed me to go to a Sprint store, log on to their free wifi and reboot the device. I followed their instructions fully ready to lambast them for sending me on a wild goose chase! To my surprise, the device rebooted and worked perfectly. Mobile Beacon has been a God send to our organization! Thank you Mobile Beacon! :-) AKTEDC”