Rite Aid is a well-regarded drug store chain known for its pharmacies, health and wellness products, and services. Many customers appreciate the helpful and friendly staff, who often go above and beyond to assist with prescription needs and other inquiries. Reviews highlight the pleasant experience of shopping both in-store and at the pharmacy, with employees praised for their knowledge and willingness to help. However, some customers have noted that the store's phone service can be lacking, with long wait times and difficulty reaching staff. This has led to frustration for those needing assistance over the phone, especially in urgent situations. Despite this, customers generally feel that the service provided in-person is excellent, making Rite Aid a preferred choice for many. Overall, Rite Aid aims to improve the health and wellness of the community through a commitment to customer care and support.
Their pharmacy sucks. Never answers the phone and takes super long.
August 2024
Decent size parking lot Wheelchair accessible Hardly any food product on shelves Poor pharmacy performance Average checkout experience Would not be my first choice if I did not live so close
August 2024
I want to Walgreens today. I had a question for the pharmacy. Told they would be with me shortly. No one waiting but me. I waited several minutes and was ignored. Went to Rite aid and received immediate help within less then two mintues.
