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March 2024
First time renting from Hertz. And last. Poor communication skills. Non existent customer service abilities. If you rent an SUV make sure you have a credit card. You can't use actual money to rent only SUVs aparantly. When asked why, he said he doesn't make the rules. Cool bro.
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December 2023
Had a rental reserved and paid for, showed up to not having thr tesla I paid for but my only option being a chevy Trax. The icing it was more expensive than the tesla. Another women walked in and was an hour later than her scheduled pick up time and she was told they gave it away because she was late
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October 2023
Great experience. I was a little concerned when booking due to the many negative reviews, but I had no issues. This was probably the smoothest rental car experience I have ever had. Pickup took 30 seconds, the car was new, clean and had no issues. Overall a great experience.