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June 2024 by SANDRA YARNALL
Great place to buy what you need and getting medicine.
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June 2024 by Dolores Dodds
Everyone was friendly and the woman manager came immediately when I pushed the “help” button for a locked up item and escorted me to the register and checked me out. She was awesome!! Thank you!
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May 2024 by M T
Super overpriced and understaffed. Pharmacy is helpful as always.
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May 2024 by Carrie Waller
I’ve been using this pharmacy for 10 years, and want to mention a few things :
It’s a hit or miss with the staff , some are friendly and will work with you. Then there’s the ones who roll their eyes, barely speak and give no help. One of their head pharmacists (male) has yelled, gotten very rude and implied that I was abusing my medication. He had no right to say that, and was completely wrong.
They never answer the phone. I’ve waited 3 hrs , I’ve called all day long before. This is habitual for them.
Now I do like this location and it’s not always bad. The last year or so has been worse.
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May 2024 by Mtngear
Loyal customers are not noticed or given discounts. Next week, if you buy the same things you just purchased today you could get 10% off, maybe.
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April 2024 by jimmy adam
They never answering the phone even when they standing doing nothing :(
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March 2024 by beth valdes
Horrible!!!!! Run for your life
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March 2024 by Beth Shannon
Teresa the manager of the CVS 1140 West Chester Pike West Chester PA.
She is so pleasant and welcoming and always has a smile.
She is the reason I continue to shop at CVS.
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March 2024 by Sheron Bailey
I thought you close at 1:30 for lunch. Today at 1:15 you closed.
Was told today 3/2 by window clerk that drive thru Was closed due to rain. Called inside to pharmacy and they said it's open. And she had an attitude. I waited nearly while they just watched. Closed for rain and she never got wet.
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January 2024 by Gerrie Dresser
Whether I am a patient or a physician's office, the pharmacy NEVER answers the phone. If its rudeness, which I doubt, that's unacceptable. Is it poor staff planning? or ineffective system planning or prioritization? The patients and physician's who you serve, NEED you to be responsive.
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January 2024 by Jonathan Deitch
Consistently the worst in all pharmacy phases
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January 2024 by Jake Brown
HORRIBLE THEY CLOSED EARLY AT 9:00 PM when it says they close at 10:00 pm. Also we saw customers come out the store forcing the door open with their hands cause they turned off the automatic we tried to force the door open to enter cause we thought it was an error they were all looking at us so we walked away and a woman came and slammed the door closed behind us. Like how rude but whatever their loss
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January 2024 by Tawnya Missera
I had Covid this past week and needed an additional Covid test so I ordered one for pick up. I called the store once it was ready and asked if it could be placed through the pharmacy window so I did not have to come in the store. The pharmacy has been short staffed so the window was closed but Ron, the store manager offered to bring it out to my car. He was so very kind in his support of my needs and I will always be grateful for that.
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December 2023 by Abrianna Harkness
The pharmacy is horrible! I got a notification that my sick daughter’s medicine was ready for pick up. I got there at 1:29 and I asked if I could pick up her medicine. They said no they are closed from 1:30-2pm and start closing the pharmacy gate in my face. There is absolutely no reason why the entire pharmacy needs to shut down for a half hour.
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December 2023 by Jordan Colston
The lady with the long gray hair and glasses was very rude to me about reprinting a photo that was clearly not the size I had ordered and half of the picture was cut off because the printer had stopped working. She did not want to hear what I had to say and told me that she "has worked in the business for five years and knows what she's talking about." and the other CVS sent us to theirs because "they didn't want to deal with it." Thankfully she obviously did not want to deal with it as she left us to help someone else and told another worker to deal with us. This guy was much nicer and actually listened and reprinted the picture for me. And in the end she looked like a complete idiot because I was the person who was right and her five years of working there clearly have not taught her anything. Her customer service was horrible and she was rude for no reason whatsoever. Had she just listened to what I wanted to say it could've been way easier. I wish I had gotten her name because I will never be returning to that CVS again so I do not have to see her.
