“I rarely write reviews but this one is warranted. I had the opportunity to visit the TruMark Financial Credit Union located in Upper Darby on State Road recently to handle a personal banking matter. Associate Branch Manager, Manuel Rivera was very professional, attentive and exuded much patient in hearing me out and offering a very effective solution. I walked away as a very satisfied customer and truly recommend TFCU to others.”
“This branch IS THE BEST. The tellers and managers are calm, collected and helpful, and I had lost my wallet so I was a basket case as I did not have proper forms of ID to confirm my identity. Well, no need at this particular branch. I was able at 5:30 on a Friday to get a replacement debit on site in less than 5 mins so that I could atleast have the debit to then pay for my ID at the dmv and all that jazz.
I thank you SO MUCH for helping me! I so appreciate the kindness shown due to my own. Stupid mistake of losing my wallet in the first place. PLEASE BANK HERE. You won't be let down!”
“Best credit union ever!!!!! I went in to see if i could refinance my car with a lower rate. Got a lower rate also debt consolidation an a personal loan. I would recommend Sun credut union to everyone. Ask for Tiffany shes the mananger. Awesome customer service”
“I recently had a wonderful experience at Wells Fargo. The staff was incredibly helpful and attentive to my needs, whether it was answering questions about my account or helping me with any banking tasks. The services they offer are top notch and I was impressed by their commitment to customer satisfaction. Additionally, the online banking features are convenient and easy to use, making it a breeze to check my account information or transfer funds. Overall, I highly recommend this Wells Fargo bank to anyone looking for a reliable and customer-focused banking experience.I treat everyone with respect and they do the same. Friendly staff all around. Moses and the rest of the crew are amazing.Uncle mussa”
“My Chase Business account (credit card only) was locked out for no reason. I called in to the number it displayed on the website multiple times and got rerouted to multiple reps and no help. All of them said they can't pull my account information due to no personal info attached to my business online account... I was able to log in and make payments previously.I was told multiple times to go to a local branch who can verify my identity so that the reps on the phone can bypass the system and unlock my account.First time I scheduled an appointment with Serena and she was very patient with the phone call. We sat there for like 30 mins and finally someone picked up, but the person over the phone said the system is updating and I need to call back in 2 hrs (previous reps I called said the same thing). I didn't sit there and wait. I thanked Serena for her time and she handled it professionally and apologized for the inconvenience Chase caused.I went home and wait another day and called in to the number displayed on the website, and again I was told to go to local branch. I set up an appointment for the following day and Hermit helped me this time.No ones likes to call support over the phone and keep on getting rerouted to another rep and explain everything again. Hermit was very patient and told the reps over the phone straight to the point on what's happening to my online account, and on the 4th rep (after getting rerouted multiple times), they were able to unlock my account by linking my personal credit card accounts to my business account. (note: I have done that already... still not sure why my account was locked in the first place.)I want to take time to Thank Serena and Hermit for helping me getting this unlocked. Much appreciated!”
“Awesome Great Best Teller and Banking Service this Branch! Great customer service experience and I will recommend it to my family and friends! Thank you Awesome!”
“I always had great service here. Both female personal Banker Haq and other are very friendly and helpful. Teller Mina and female in first window business service very friendly and professional. I have been using this branch since 2016 and never had any bad experience.”
“I have been with Forge for almost a year. I had a very good experience opening my accounts. I called numerous times with questions and all staff have been patient and helpful. They are just as nice and helpful in person. So far I have not had a bad or negative experience. The ladies are great at the Upper Darby location.”