Has locked my son out of his mobile account numerous times for no reasons. He is in the military with limited phone access. Only has phone on the weekend and not able to call to fix the problem. I have been on the phone waiting for help for over 30 minutes. This is unacceptable.
December 2022
Moving over to this bank for one very important reason: the branch has a solid manager with an excellent reputation. That is a very great value. Michael
June 2021
Very friendly staff. Good service. Need more staff but that’s every where now. Modern design.
ESSA Bancorp, Inc. is the holding company for its wholly owned subsidiary, ESSA Bank & Trust, which was formed in 1916. Headquartered in Stroudsburg, Pennsylvania, the Company has total assets of $1.8 billion and has 22 community offices throughout the Greater Pocono, Lehigh Valley, Scranton/Wilkes-Barre, and suburban Philadelphia areas. ESSA Bank & Trust offers a full range of commercial and retail financial services, financial advisory and asset management capabilities.