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“Thought I had a cracked screen. Left the phone to have it repaired. Came back in an hour. It turns out the screen wasn’t cracked at all. It was the screen protector. These people are honest! They replaced the screen protector for a lot less than the cost of a screen. I recommend!!! Thank you!!”
“I was at the Dickson City store yesterday and encountered rude associates who acted like they didnt want to be bothered. Came to Keyser Oak today and Gammy couldnt be more helpful. Gammy had me up and running in no time at all. Dickson said i needed a bunch of useless things in order to get my phone going , all the while, Gammy needed nothing but some common sense. If you are not phone savy, stay away from everyone except Gammy in Keyser Oak. GAMMY IS THE MAN I WILL BE SEEING FROM NOW ON!”
“I ordered a new phone upgrade online and had the pickup location set to the Viewmont Mall store. There was an issue with the order and it never showed up in the system at the Viewmont Mall store. I spent hours standing in the store and even on the phone with customer service. Both the personnel at the store and on the phone said there was nothing they could do and that they couldn’t even cancel the order. I was so frustrated that I went to the Scranton Carbondale Highway location where my wife ordered hers and within 30 seconds of walking through the door they cancelled my order so that I could re-order it. The staff and manager there are the true meaning of customer service and I highly recommend the Scranton Carbondale Highway location! The Viewmont Mall location needs new leadership in my opinion.”
“Solved the I Phone 8 power problem in 10 minutes when both the personal at the ATT store in Moosic Pa. and 1 hour phone call with an Apple Tech could not, both said multiple times the battery was ok, both were 100% wrong! Thank you Paul.”
“I went with a friend to see what was going wrong with his Metro PCS cell phone ?. He found out that he had his WiFi on and he didn't need to have it on in the first place.”
“Great work Mrs Shaila Bratton. For anyone looking for the best Expert trader to invest with should reach out to Mrs Shaila Bratton. Her company has proven to be the best trading company. I just”
9:30AM - 6:10PM
311 N Main Ave, Scranton
Mobile Phones
“Finally a great place with awesome service. They took care of me and treated me like if I were family. The owner is an outstanding businessman who prioritizes his customers and makes sure you come out of there satisfied. They gave me a great deal on my cell phone and accessories. You can truly feel like it is a business that wants to meet your needs and works around you so you can come out of there extremely pleased !Will definitely go back !”
“I had a great experience, the store attendant Stephanie help me out greatly. She got me the best phone for the right price I recommend the store and Metro to everyone.”
“**Fantastic Service at Viewmont AT&T**
Our recent experience at the Viewmont AT&T location was nothing short of exceptional. After a stressful encounter with Verizon and another AT&T store, we were pleasantly surprised by the outstanding service at Viewmont.
From the moment we stepped in, the employees and manager were incredibly helpful and accommodating. They not only addressed our needs promptly but also went above and beyond to ensure we left satisfied. Despite initially needing a new phone for my husband, the manager even took the initiative to source three additional phones for us from other locations.
Their dedication to customer service was evident throughout our visit, making what could have been a daunting task into a seamless and positive experience. We left the store not only with a new phone but also with the assurance that our needs had been met with care and attention to detail.
If you're looking for a reliable and customer-focused experience, I highly recommend visiting the Viewmont AT&T location at the Viewmont Mall. Their team's commitment to exceeding expectations sets them apart, ensuring you'll leave happy and well taken care of.”
11AM - 8PM
100 Viewmont Dr Mall 842, Scranton
Mobile Phones
“Hunter is the best sales associate we have ever dealt with when it comes to cell phones. He is patient and goes above and beyond for his costumers. Truthful and accurate with prices and service!”
“The worker Jade ,who helped me switch over my plan . Helped me with the complicated process and was very patient with me .while also helping other customers. She really went above and beyond to make sure I was satisfied”
“Mari was fantastic I got my son his own account and she couldn't have been more helpful thank you Mari for a wonderful experience and she got them to lower my bill which was...”
“Visited store this morning. Steve was so helpful. I spent about an hour with Verizon on phone yesterday. Was disconnected, agent never called me back. Today, Steve told me what my issue was and I was able to rectify the problem. Now I am able to use my phone without issues. Thanks, Steve.”
“Wasn't able to use my UK charger which I badly needed due to a cancelled flight. Staff at the store went above and beyond to help me out and made sure I was ok (I didn't get your names but you know who you are). Really appreciate all the effort and what a wonderful team and asset to the store! A big hello and thank you from London (finally made it home after 3 days delay!)”
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“I’ve had a few experiences with Natalie at the Verizon store and every one she’s been super helpful and very nice! She tries in every way to save you money and is just a super welcoming person! Thanks again for everything!!”