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“I haven’t had any problems with Superior Credit Union. Everyone is courteous. Making transfers over the phone are a breeze. Their app is also easy to use. Recently I have closed a longtime account with another local credit union because service has gone downhill. I’m sticking with these guys.”
“Today 2-11-2025 I called ahead to see if I could open an account and spoke with Rachel at the Pottstown location and later stopped in and spoke with her again. She was so helpful and set me up in minutes! She was amazing and can't thank them enough! All of the staff are great and super friendly while my 2 daughters were with me and surprised them with lollypops. As previously being with Bank of America before they just close my account without me knowing, Superior is Far Superior if I could give a higher rating I would. Thank you!”
“We made an in-person Account Management appointment and met with Tiffany. Our needs required multiple steps and were time consuming. Tiffany provided excellent, knowledgeable and personable service for our needs. We felt welcomed and valued as members and would highly recommend Diamond Credit Union.”
“The Moore Road branch is awesome. Great employees great service all the time and your branch manager Jennifer Storti is awesome. Thanks for all they do for Samantha’s Towing. ???”
“We worked with Louis for a loan on a truck camper. He kept in touch with us during the process and we were in and out within a half hour after doing the paperwork. He was a pleasure to work with.”
“Shakira was helpful and did what she said she would putting in my info and helping me apply for a higher credit card. Only problems I've tried to set it up and it's not working. And no one has not gotten back to me. Otherwise goodMn̈ɓ”
“Lynn at our credit union branch is a gem! She's always there with a warm smile and a helpful attitude, ready to assist with any questions or concerns. Her knowledge of the services and procedures is impressive, and she explains everything in a way that's easy to understand. But it's not just Lynn; the entire staff embodies this welcoming and supportive atmosphere. From the moment you walk in, you're greeted by friendly faces eager to help. The branch itself has a cozy vibe that puts you at ease, making each visit a pleasant experience. It's clear that the staff genuinely cares about their members, and that's what sets this credit union apart!”
“i have had great experiences banking with Trumark Credit Union, especially at the Malvern branch. Have been a customer for 15+ years. Staff is super friendly, knowledgeable, and accommodating!”
“I recently opened an account with TruMark Credit Union in Phoenixville, and I couldn't be happier with my experience! The staff is incredibly friendly and knowledgeable, making the entire process smooth and stress-free. They offer a wide range of financial products tailored to meet my needs, and the online banking services are user-friendly and convenient. I truly appreciate their commitment to customer service and community involvement, which sets them apart from other financial institutions. TruMark Credit Union has definitely earned my trust and deserves a five-star rating!”
“Great credit union! Very easy to work with. Liz and crew made the account opening and loan application process easy and seamless. They go out of their way to help you out! I have a personal and business account with them. Highly recommend!”
“Always since 1969 the nicest , knowageable and efficiently run local lender who has over time never not figured a way to help me .Once W. Fargo said NO LOAN FOR 30 DAYS . BENCHMARK WAS CALLED ON WAY HOME AND IT TOOK 1 1/2 DAYS TO GET A CHECK . I DID HAVE 6 FIGURES IN ACCOUNT 'S IN W. FARGO .???? I ALSO HAD TITLE TO 50,000 NEWER CAR . NO LOAN . CALLED BENCHMARK , THEY SAID BRING TITLE , DONE DEAL. 11/2 DAYS . POWER OF CREDIT UNIONS .”
“I’ve been to Limerick, Audubon, Norristown and plus phone calls. They are such a nice group of people that work in those branches. I have moved to another state Florida where there are no Citadel banks but I choose to keep my accounts because they really go out of their way to help in anyway they can. Thank you Citadel for such great employees!”
“My husband and I went in to open new accounts at Citadel today and were so impressed! Sianya, the market manager, took wonderful care of us and explained how the credit union works and set up our new accounts and answered all of our questions. Everyone there was upbeat and very professional. It was obvious that this is a community business that has customer service as its priority. We are so happy we switched to Citadel!”
“Great service from Lester Neri in getting an auto loan. He was very understanding of my lack of knowledge of the process and explained everything I needed to know thoroughly. Helpede greatly. Will use Citadel and Lester for everything moving forward. Great rates and great experience!”
“This is the best credit union I have ever delt withBeing a member for 35 plus yearsHad many great peopleBut holly matos is by far the most knowledgeable and kindest person me and Kim have delt with”
“I have international travel coming up and was fortunate to have pam krupansky walk me through how easy it is to set your travel schedule on your credit/debit card to ensure your card works while traveling!! It was such an easy way to use their self services! Thank you citadel for making it easy! #makingbankingeasy”
“Went to our local banking office today and had a very good experience with Jennifer McDonough. She was thorough, efficient and friendly. I will gladly go back to that office.”
“I had some Credit Card issues and unauthorized charges so the card was canceled.Stopped by the Phoenixville branch and Emily Baker was an "amazing help" getting things squared away!!Thank You Emily!”
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“Very clean place inside, staff very friendly, great customer service, Shawn is awesome too and gives honest advice on credit, I have TD bank and bank of American and been with diamond credit since July!”