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“Went to cricket to switch over my old phone to my brother and to upgrade my phone. Sushmita was an excellent help with everything. She went out of her way to help with everything possible. 5stars⭐⭐⭐⭐⭐”
“Matt at the TCC Verison store in Shrewsbury was so very helpful! He found a great deal for me so I could buy a new phone without a substantial increase in my monthly charges. He also saved me money by pointing out how my daughter and I could save by using family plans. Thanks to Matt, switching out my phone was a very good experience.”
“Mr. Aaron Williams did a phenomenal job with me today. I am so excited I came into the store with only a few questions, and he was able to help me out with the home Internet. I am a static of how wonderful of a job he did. Please keep him here forever and ever. I will be a returning customer. Thank you.”
“I had to replace my phone. Sofia was knowledgeable , not pushy and took her time.
She was easy mannered, mindful, and appeared confidently able to handle the needs of more than one customer at a time without anyone appearing unheard.
She stayed late to make sure my day transfer, and trade was erased properly. Thank you Sophia”
“Tanner was super helpful and knowledgeable. He helped me and my husband out with two different issues. He was also very patient on a 45-minute phone call with customer service.
He was the only one working and managed to give every customer who walked in the door a pleasant experience. It was a busy afternoon. I was very impressed and thankful he was the employee working today. Thanks Tanner!”
“The manager was awesome and he really seem to wanna help people I broke my phone and needed a replacement and David made sure he explained everything and helped me set it up”
“Every time I come here i am greeted with excellent customer service and the guys that work there are very knowledgeable and help with me all
The questions that I have I would definitely recommend this specific store to anyone thank you”
“Experience was phenomenal. Chuck W was such a great help. He was knowledgeable. Good at what does. Always love coming to this store. All the staff is always great.”
“My phone was ran over by a car or two which left the screen demolished as expected. When I received my replacement phone, the phone store told me all my photos, contacts, etc would be lost due to the screen. I brought it to the Arsenal Road location and they were able to recover my data. GREAT customer service!!!”
“Jess went above and beyond and provided top-tier customer service! That kind of dedication and attentiveness truly made a difference in the shopping experience. Jess went the extra mile to find what i needed, and simply provided a friendly and welcoming atmosphere. I would recommend this store to anyone and everyone, thank you again for the great experience Jess!”
“Didn’t have to wait when we got into the store, everyone was friendly, felt like we got the help we needed from the gentleman helping us he was very knowledgeable on what he was doing, did it fast, made sure everything was working before he sent us off! Most definitely recommend going to this location!”
“I had a great experience. At the queensgate store. My phone was broke and I needed one to replace. I was introduced to Kat. She set me up with a new phone and saved me money. 2 thumbs up!”
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“Gus was super helpful to me today. He answered all of my questions and assisted me in navigating my new phone. He is attentive, polite and very pleasant. He's a great employee.”