CVS in Reading offers convenient healthcare and shopping services to local customers. It is open seven days a week, making it easy to refill prescriptions, get COVID-19 or flu tests, vaccinations, or purchase personal care items, snacks, or pet toys. Customers appreciate the store’s focus on helping them manage their health and save time and money through programs like ExtraCare®, weekly deals, or online orders with free pickup or same-day delivery. The staff, especially some employees like Daniel, are known for being helpful, friendly, and willing to assist with questions or issues such as coupon problems. Customers have also praised the pharmacy’s responsiveness, especially in urgent situations, ensuring prescriptions are ready quickly, even close to closing time. However, some note that the pharmacy can be overwhelmed, with prescriptions sometimes piled up or at risk of errors due to being shorthanded. For new customers, especially those switching from long-time pharmacies, the experience depends on the staff’s professionalism and respect, which has been appreciated by some customers' family members. Overall, CVS in Reading aims to provide reliable, friendly service and health support, though it faces challenges with staffing levels. The store strives to make healthcare easier and more accessible for the community.
Ok. The customer service was a bit strange here. The lady saw us waiting and didn’t acknowledge us. Our pictures came back a bit yellower than our digital files we went in. Some were even a bit blurry.
March 2024
Employees are always Polite. Expect to wait when going through the drive through, this is a busy location. Be patient
March 2024
Went to pick up prescription. No one in line. Staff was courtious and thorough.
