-
December 2023 by Warren Saylor
Tiffany and Melissa could not have been more helpful in getting this old timer (and somewhat computer illiterate individual) to open a new account with Diamond. I got hooked up with multiple accounts and a new debit card which would not have been possible without their help and patience. Thanks again ladies!
-
December 2023 by kate wunsch
A member since 1985 and NEVER have I been disappointed by the professionalism and friendliness. Any and all issues resolved quickly and clearly. I moved out of state and kept my account active because of the outstanding business and helpful associates!
-
November 2023 by Kathleen Royles
I was having issues enrolling in the new visa program. Carla spent quite a long time trying to assist me but we couldn’t figure it out. I called back and reached a representative Jon McKinley. He is so smart and helpful. He resolved my issue in no time. I give kudos to Carla for her time and assistance and I give many many thanks to Jon McKinley! He is the best! Thank you again Jon!
-
November 2023 by Patricia Bennett
I am giving Diamond Credit a 10 star rating **********! I transferred my trust fund to them about 5 weeks ago and I have never been sorry! Everything about them is way above any other financial institution that I have ever experienced and I am 71 years old. I can tell that every person that I have had the pleasure to address has been exceptional and I can tell they care about me. The last person I had the pleasure to talk to had the patience of a saint! Come and join us and feel the “YOUnity” they represent!
-
November 2023 by Gretchen Manmiller
Jen did an amazing job today! We had a fraudulent charge happen to an account we have and although it took about 20 minutes, Jen worked with my husband and I to verify and fix the issue! Thank you for such great customer service! We love Diamond, have never had anything but the best service!
-
November 2023 by Tina Wentzel
Jenny was wonderful! I was locked out of my account and very frustrated! After speaking with Jenny, and after she helped me with exceptional customer service care, I feel much more confident about banking with you!
-
October 2023 by Krimzan
Priscilla was extremely helpful and a pleasure to speak with. She knew exactly what she was doing, it took her no time at all to help me get to the bottom of my dilemma and resolve it. She displayed great communication and was very professional throughout the entire interaction. Overall 5/5 ⭐️ Thanks again!
-
September 2023 by Nancy Bacchi
Adrienne has given time and effort to assist me in straightening out problems with fraudulent entries on my charge account. Her attitude has always been warm, supportive, patient and most supportive. As such I have felt support, calming, and top professional treatment. In these unusual and sometimes seemingly unexplainable times, I have found this organization and professional to be the most exemplary. I can’t thank the woman enough.
-
September 2023 by Jessica Fuller
Tiffany is very friendly and helpful in getting you started your banking at Diamond. She made sure all my questions were answered, and I was assisted quickly.
-
August 2023 by Zoe India
I never have an issue with Diamond. Customer service is always helpful, they get on the phone and help you right away. Its even better in person. My representatives name was Jenny Jaquez. Such a delight to speak too!
-
August 2023 by Kathleen Whisler
Every time I visit the branch they have been friendly and welcome you with a smile. Today I had the pleasure of speaking with Tiffany A., she was extremely helpful! I left feeling confident with the information she gave me.
-
August 2023 by rory quinter
I was trying to transfer money from one account to another but failed. I called Diamond and spoke to Courtney Heller. She was wonderful! She helped me with transfer and made me feel very comfortable and then asked if I needed anything else. These are the reasons I stay with Diamond Credit union for all my banking needs. Thank you!!!
-
August 2023 by Victoria Stump
Easy and convenient. June helped me with my first car loan years ago. When I needed to go thru the process again I was lucky enough to get her again. She took down my information. Told me exactly the steps I needed to take and got me a lower interest rate than the car dealership lending companies could offer. My payment came out to $50 a month less for the same term. Definitely recommend!
-
July 2023 by Christina Ziesmer
Tiffany was very thorough and a pleasure to work with when I added my friend to my account!! She was funny and helpful. She explained all the upcoming changes to checking accounts and made sure we had the best checking account for our needs. If we ever need help with anything with our account we will definitely come see Tiffany again!
-
May 2023 by Diana Hospador
Today was my first time at Diamond Credit Union and it was a terrific experience. I felt welcomed as soon as I approached the front desk. They were helpful in getting someone to help me with my situation. Tiffany handled my financial affair and I was so comfortable with her. She explained everything and I felt no pressure. It was such a good experience with Tiffany that I would recommend friends and family to see her. Just an overall great experience today!
