PetSmart is a large pet supply and services retailer that offers a wide range of products and services for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online with the convenience of picking up their orders at local stores within two hours. The stores are generally well maintained, clean, and well stocked, with staff that is courteous, friendly, and helpful. Many customers appreciate the good selection of items, some of which are hard to find elsewhere. In addition to shopping, PetSmart provides services such as dog grooming, pet grooming, pet boarding, doggie day camp, and adoption at select locations. The grooming services are often praised, with some customers highlighting talented groomers and reasonable prices. However, experiences with grooming can vary depending on the groomer; for example, some customers have faced issues with appointment scheduling and vaccination requirements, leading to frustration and dissatisfaction. While PetSmart offers many pet-related products and services, some customers find the prices to be high, especially when compared to other stores like Petco. Overall, PetSmart is a popular destination for pet owners seeking a variety of pet supplies and services, but pricing and service consistency may vary.
Prices are high. I went on a weekday. It wasn't busy. Have a great selection and is well stocked. My dog and I were welcomed . Staff was courteous, friendly and helpful.
June 2024
Went to the East Liberty store. It was very clean and well maintained. The staff was helpful and friendly. The dog and I were welcomed. The shelves were well stocked and you can find things here that you can't find elsewhere.
May 2024
They do an excellent job grooming my Pepper!! Brittany S is an amazing groomer! Reasonable prices, convenient location. ❤
