The customer service was terrible, the lady was very impatient with me and very rude and refused to comply with the customer service rep I had on the phone to help further assist my service issue.
July 2023
Top notch customer service. The store manager is very hands on and gets to know her customers. Anytime I have an issue - she has gone.above and beyond to rectify the issue (which is extremely rare now a days and in the mobile retail environment). I only recommend Metro by T-Mobile on N Highland Ave in east liberty.
November 2022
Great staff! Very knowledgeable and helpful! Good selection of phones!! Store manager and associates very friendly and welcoming. They answered every question I had and really helped me make an informed decision!.