Macys has sadly gone downhill. I still shop here but there is no reason in the world why a salesperson who is not busy, is just standing around talking can't order a pair of shoes from another store. After you politely ask, they tell you to do it yourself. I also found many employees to be downright rude.
August 2021
Patrick at Macy's Backstage was wonderful. His product knowledge is outstanding.
May 2021
My local Macy's is this one, and it's decent. One star was knocked off because of the loud Excel Dryer XLERATOR hand dryers. Other than that, it's a nice store that opened as Kaufmann's originally with a fairly good Westinghouse hydraulic elevator.
